Rentals HVAC Branch Associate

Carrier•CATNO: Carrier-Home Tennessee Remote Location, Remote City, TN, 37010 USA, TN

11d•$53,000 - $106,000

About The Position

Carrier Global Corporation is a global provider of intelligent climate and energy solutions. The Rentals HVAC Branch Associate works under moderate supervision to provide product and technical support. The role troubleshoots technical problems, determines solutions in accordance with product and customer specifications, and recommends actions to customers. It involves frequent driving to multiple customer sites, delivering and collecting equipment, installing portable air-conditioning and heating equipment, and maintaining rental equipment, vehicles, and warehouse operations.

Requirements

High school diploma or GED.
At least 1 year of customer service experience.
Valid driver’s license.
Ability to lift 50 pounds frequently and up to 75 pounds occasionally.
Ability to climb a 10-foot ladder.

Nice To Haves

Excellent verbal and written communication skills.
Strong phone skills.
Strong organizational skills.
Excellent attention to detail and accuracy.
Basic mechanical skills and comfort using hand tools.

Responsibilities

Drive extensively to multiple customer sites daily.
Deliver and pick up equipment at job sites, and install new and rental portable air-conditioning and heating equipment.
Provide product and technical support under moderate supervision.
Conduct technical training and product briefings with customers.
Troubleshoot technical problems and issues; determine technical solutions based on product and customer specifications; and recommend solutions to customers.
Keep the fleet and required accessories clean, maintained, organized, and ready to rent.
Maintain the warehouse and trucks for optimal efficiency.
Complete and submit required paperwork, including order write-ups and rental or sales agreements, in accordance with policy.

Benefits

Medical, dental, and vision coverage; wellness incentives.
Retirement benefits.
Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; and paid holidays, up to 13 days.
Birth and adoption leave, parental leave, family and medical leave, bereavement leave, jury duty leave, and military leave.
Option to purchase vacation.
Short-term and long-term disability.
Life insurance and accidental death and dismemberment coverage.
Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account.
Tuition assistance.
Potential eligibility for short-term cash incentives, subject to plan requirements.