Branch Manager - Texas First Rentals

HOLT Group•Waco, TX

8d•Onsite

About The Position

The Branch Manager directs all activities of a single Texas First Rentals store location and is responsible for its profit and loss. In coordination with the District Manager and Sales Manager, the role establishes sales and profitability goals, manages fleet levels, leads branch employees, and promotes a safety-first culture. The Branch Manager plans and implements systems to control branch expenses and maintains high standards of operational excellence, equipment availability, and reliability for customers. The role models the company’s mission and core business values, collaborates with internal and external resources, and participates in ongoing self-development. It leads branch operations and personnel, supports sales and marketing efforts, oversees rental equipment operations, and ensures product quality, customer service, safety compliance, and accurate financial reporting. The position includes supervisory responsibilities such as hiring, training, assigning and directing work, coaching and developing employees, evaluating performance, and resolving complaints and problems. The position may require up to 30% travel. It is generally performed in a professional office environment, with occasional outdoor work and exposure to weather extremes, loud noise, chemicals, steam, high-pressure water, high-speed rotating equipment, confined spaces, and heights. Safety training is required, and PPE is required outside the office and parking lot area.

Requirements

High school diploma or equivalent required.
Five or more years of business management and/or operational management experience with increasingly progressive job scope and responsibilities.
Three to five years of retail or store management experience.
Proficiency in MS Office, particularly Excel and Outlook, and in using computer applications.
Strong technical aptitude and understanding of construction equipment and the rental industry.
Knowledge of product promotion and sales principles and methods, including marketing strategy, product demonstrations, sales techniques, and sales control systems.
Knowledge of business and management principles, including strategic planning, resource allocation, human resources modeling, leadership, production methods, and coordination of people and resources.
Knowledge of economic and accounting principles and practices, financial markets, banking, and financial data analysis and reporting.
Knowledge of machines and tools, including their design, uses, repair, and maintenance.
Ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Exceptional attention to detail, organization, time management, and multitasking skills.
Coaching and mentoring experience with branch personnel.
Excellent oral and written communication and presentation skills, including presenting to small and large groups.
Ability to work with personnel at all organizational levels and with customer operations.
Ability to make precisely coordinated finger movements to grasp, manipulate, or assemble very small objects.
Ability to understand how new information affects current and future problem-solving and decision-making.
Ability to perform mathematical computations, including percentages, fractions, addition, subtraction, multiplication, and division, quickly and accurately.
Ability to interpret extensive technical instructions in mathematical or diagram form and understand several abstract variables.
Ability to work independently and as part of a team in a fast-paced, high-volume environment while maintaining accuracy and timeliness.
Ability to read, analyze, and interpret professional journals, technical procedures, and governmental regulations.
Ability to listen to and understand information and ideas presented through spoken words and sentences.
Valid driver’s license.
Ability to meet the stated physical requirements, including frequently moving materials or equipment weighing up to 50 pounds, climbing ladders, working beneath equipment, and using good manual dexterity, coordination, and stamina.
Ability to travel up to 30%.

Nice To Haves

Bachelor’s degree in Business Management, Administration, or Construction Management preferred.

Responsibilities

Direct all activities of a single branch location and manage its profit and loss.
Establish sales and profitability goals in coordination with the District Manager and Sales Manager, and manage appropriate fleet levels.
Lead branch employees and drive a safety-first culture.
Plan and establish systems to control branch expenses and maintain operational excellence, equipment availability, and equipment reliability.
Hire, train, develop, evaluate, coach, influence, and retain employees; communicate job expectations and foster strong productivity, teamwork, and performance.
Model and reinforce the company’s Values Based Leadership tools, models, and processes, and promote Legendary Customer Service.
Manage branch operations and personnel, including rental equipment operations.
Assist with equipment demonstrations and technical support.
Drive sales and marketing initiatives, market share, and customer retention.
Establish safety standards for audits, training, and compliance with State, Federal, OSHA, and DOT regulations, drug and alcohol testing, and the branch’s safe equipment maintenance program.
Support the Sales Manager and Outside Sales Representatives with information about market conditions, customers, prospective customers, and competitors in the assigned territory.
Ensure branch product quality, including equipment, on-time deliveries, service response, and showroom standards.
Foster a customer-focused approach to operations, sales, and service.
Review product offerings and work with support departments to grow profitable market share and improve financial performance.
Ensure accurate financial reporting and budget preparation, and use business development and KPIs to meet corporate targets.
Work safely and comply with applicable safety policies and company policies, procedures, and standards.
Perform other duties as assigned.