Branch Manager - Texas First Rentals

HOLT Group•Waco, TX

13d•Onsite

About The Position

The Branch Manager directs all activities of a single Texas First Rentals store location and is responsible for its profit and loss. In coordination with the District Manager and Sales Manager, the role establishes sales and profitability goals, manages fleet levels, leads branch employees, promotes a safety-first culture, and controls branch expenses. The manager ensures high operational standards by maintaining equipment availability and reliability for customers. The incumbent is expected to demonstrate alignment with the company's mission and core business values, collaborate with internal and external resources, and participate in ongoing self-development. This role oversees branch operations, personnel, rental equipment, sales and marketing initiatives, customer retention, safety compliance, financial reporting, and budget preparation. It also supports sales representatives with market knowledge and helps improve profitable market share and financial performance.

Requirements

High school diploma or equivalent.
Five or more years of business management and/or operational management experience with increasingly progressive job scope and responsibilities.
Three to five years of retail or store management experience.
Proficiency in MS Office, especially Excel and Outlook, and in the use of computer applications.
Valid driver’s license.
Strong technical aptitude and understanding of construction equipment and the rental industry.
Knowledge of product promotion and sales methods, including marketing strategy, product demonstrations, sales techniques, and sales control systems.
Knowledge of business and management principles, including strategic planning, resource allocation, human resources, leadership, production methods, and coordination of people and resources.
Knowledge of economic and accounting principles and practices, financial markets, banking, and financial data analysis and reporting.
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Ability to use logic and reasoning to evaluate solutions and approaches to problems.
Exceptional attention to detail.
Coaching and mentoring experience with branch personnel.
Excellent oral and written communication skills.
Strong presentation skills before small and large groups.
Exceptional organizational, time-management, and multitasking skills.
Ability to work with personnel at all organizational levels and with customer operations.
Manual dexterity sufficient to make precisely coordinated finger movements to grasp, manipulate, or assemble small objects.
Ability to understand how new information affects current and future problem-solving and decision-making.
Ability to perform mathematical computations quickly and accurately, including percentages, fractions, and the basic arithmetic operations.
Ability to interpret extensive technical instructions presented in mathematical or diagram form and understand several abstract variables.
Ability to work independently and as part of a team in a fast-paced, high-volume environment while maintaining accuracy and timeliness.
Ability to read, analyze, and interpret professional journals, technical procedures, and governmental regulations.
Ability to listen to and understand spoken information and ideas.
Ability to move objects and sustain support using abdominal and lower back muscles; frequently move materials or equipment weighing up to 50 pounds.
Ability to climb ladders using both hands and feet, maneuver and work underneath equipment, and safely perform the physical activities described for the role.
Safety training is required; PPE is required outside the office and parking lot area.

Nice To Haves

Bachelor’s degree in Business Management, Administration, or Construction Management.

Responsibilities

Hire, develop, evaluate, and influence employee productivity and teamwork to deliver Legendary Customer Service.
Model and reinforce HOLT’s Values Based Leadership tools, models, and processes in alignment with the company’s Vision, Values, and Mission.
Manage branch operations and personnel.
Assist with equipment demonstrations and technical support.
Drive sales and marketing initiatives, market share, and customer retention.
Establish safety standards for audits, training, regulatory compliance, drug and alcohol testing, and safe equipment maintenance.
Recruit, train, develop, and retain qualified employees; communicate job expectations and foster strong performance.
Support the Sales Manager and Outside Sales Representatives with information about market conditions, customers, prospects, and competitors.
Oversee branch product quality, including equipment, on-time deliveries, service response, and showroom standards.
Plan, direct, and coordinate rental equipment operations within the branch.
Foster a customer-focused approach to operations, sales, and service.
Review product offerings and work with support departments to improve profitable market share growth and financial performance.
Ensure accurate financial reporting and budget preparation.
Drive business development and key performance indicators to meet corporate targets.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Perform other duties as assigned.
Interview, hire, train, assign, coach, develop, appraise, reward, and discipline employees; address complaints and resolve problems.
Travel up to 30%.