Rental Sales Agent (Baltimore Airport)

SIXT•Baltimore, MD

1h•$55,000 - $70,000•Onsite

About The Position

The Rental Sales Agent serves as a customer-facing representative at SIXT’s Baltimore Airport branch, guiding customers through the car rental process and helping them select products and services that fit their needs. The role involves preparing rental agreements and advising customers on vehicle upgrades, protection packages, fuel options, and other services, while providing professional and friendly customer service. The position is sales- and performance-oriented, with hourly pay of $19.20 and the opportunity to earn uncapped bonuses. The posting gives an average salary range of $55,000 to $70,000, with unlimited earning potential. Employees receive training about the vehicles, flexible working hours, and development opportunities. The role requires availability for various shifts, including nights, weekends, and public holidays.

Requirements

Proven sales ability, including upselling and closing experience, and motivation to meet targets in direct customer-facing work.
Relevant experience in areas such as retail sales, hospitality sales, banking, B2B, or car rental, with a service-oriented mindset and a record of building customer relationships.
Excellent verbal communication skills and enjoyment of direct customer interaction.
Comfort working in a commission-driven environment and under pressure.
Willingness to work various shifts, including nights, weekends, and public holidays, with flexibility in working hours.
Valid US driver's license with a clean driving record.
Authorization to work in the US without requiring sponsorship.

Responsibilities

Greet and guide customers through the car rental process, building rapport and identifying their needs.
Prepare rental agreements.
Advise customers on and upsell vehicle upgrades, protection packages, fuel options, and additional services.
Meet and exceed sales goals through upselling and cross-selling.
Handle customer inquiries promptly and professionally.