Rental Operations & ERP Manager (2851)

Ironclad Environmental Solutions•Houston, TX

7d•Onsite

About The Position

The Manager, Rental Operations & ERP Systems owns the operational execution, ERP optimization, process standardization, and branch systems support functions across IRONCLAD, Powered by Mersino. This role serves as the operational bridge between field execution, ERP systems, operational controls, and continuous improvement initiatives. This is a hands-on working manager role responsible for ensuring RentalMan and supporting operational systems effectively support branch operations, fleet management, purchasing workflows, and operational execution across the organization. The role focuses on operational consistency, ERP utilization, data integrity, workflow optimization, branch support, and scalable operational process improvement. This individual helps translate leadership direction into practical operational workflows, system configurations, and measurable execution standards at the branch level.

Requirements

Minimum 6–10 years of experience in equipment rental, industrial services, specialty rental, or operationally intensive environments
Minimum 3–5 years of hands-on RentalMan experience required
Experience supporting ERP systems, operational workflows, and branch operations
Experience leading projects, process improvements, or operational initiatives while remaining hands-on
Experience with operational reporting tools, ERP integrations, or business intelligence platforms preferred
Strong understanding of equipment rental, industrial services, or multi-branch operational environments
Deep operational knowledge of rental workflows, fleet operations, purchasing, and branch execution
Strong hands-on knowledge of RentalMan Operations, Maintenance, and Purchasing modules
Strong operational process improvement and systems-thinking mindset
Ability to connect ERP systems to real-world operational execution
Strong analytical, troubleshooting, and problem-solving skills
Experience with operational reporting, dashboards, and data analysis
Ability to influence field operations and drive accountability without direct authority
Strong communication and relationship-building skills across field and corporate teams
Highly organized with strong execution discipline and attention to detail

Nice To Haves

Familiarity with: NetSuite Tipalti Informer Sigma Snowflake Power BI preferred
Lean, Six Sigma, or continuous improvement experience preferred
Bachelor’s degree preferred in: Business Operations Management Information Systems Related field or equivalent operational experience

Responsibilities

Own day-to-day operational process execution and ERP support activities across branch operations.
Serve as the subject matter expert for RentalMan Operations, Maintenance, Purchasing, and related workflows.
Support hands-on system configuration, troubleshooting, workflow optimization, and operational process improvements within RentalMan.
Ensure branch operational workflows align with company standards, operational controls, and execution expectations.
Drive consistency and discipline across operational system usage and branch execution practices.
Support operational harmonization and standardization efforts across Legacy Ironclad and Legacy Mersino operations.
Partner with Operations leadership to improve branch execution, operational workflows, and process consistency.
Identify operational inefficiencies, workflow gaps, and opportunities for process improvement.
Develop and implement practical operational solutions that improve branch execution, customer service, and operational efficiency.
Participate in branch visits, operational reviews, and continuous improvement initiatives.
Support operational readiness during integrations, acquisitions, and growth initiatives.
Reinforce accountability around operational standards, ERP utilization, and branch process compliance.
Monitor ERP utilization, reporting accuracy, and branch-level data quality.
Ensure operational data integrity across rental, maintenance, purchasing, fleet, and procurement workflows.
Partner with IT and business leaders on ERP enhancements, integrations, testing, and system improvements.
Support development of operational dashboards, reporting tools, and business visibility metrics.
Help establish scalable operational systems and reporting structures that support decision-making and accountability.
Support integration of operational and financial workflows across systems and departments.
Train and support branch personnel on RentalMan workflows, operational processes, and system best practices.
Develop SOPs, training materials, operational guides, and workflow documentation.
Support rollout and adoption of operational process changes, ERP enhancements, and standardized workflows.
Serve as escalation resource for operational and ERP-related issues.
Help bridge communication and alignment between field operations, IT, finance, procurement, and leadership teams.
Partner with Operations, Fleet, Procurement, Finance, and IT teams to improve cross-functional execution and alignment.
Support operational governance, reporting discipline, and branch performance initiatives.
Assist with process harmonization and operational integration initiatives across the organization.
Support operational scalability, consistency, and execution discipline across all branches and regions.