Rental Operations Manager

WEST SIDE TRACTOR SALES • Lisle, IL

7d • $70,000 - $90,000 • Hybrid

About The Position

Join Our Team at West Side Tractor Sales! Position: Rental Operations Manager Department: Sales Department Reports To: VP Sales Operations Ready to ignite your career with a leading dealer of John Deere construction equipment? At West Side Tractor Sales, we believe in fostering a supportive and dynamic environment where employees can thrive. Whether you’re looking for a career change or a chance to gain more experience in the field, we offer exciting opportunities to develop your skills and build a successful career. Join a team that values innovation, collaboration, and customer service.

Requirements

• 5+ years of equipment rental, heavy equipment, or sales experience preferred.
• Proven ability to lead teams, manage performance, and build strong customer relationships.
• Strong understanding of heavy equipment operations, rental processes, and product applications.
• Highly organized, detail-oriented, and able to manage changing priorities in a fast-paced environment.
• Comfortable with data entry and basic computer skills, including navigation and internet usage.
• Ability to travel within assigned territory with flexible scheduling

Responsibilities

• Direct the overall strategy, long-term planning, and operational performance of the Rental Department to support company growth and profitability.
• Develop, implement, and monitor standardized rental processes companywide to improve efficiency and deliver exceptional internal and external customer experiences.
• Build and strengthen relationships with existing and prospective rental customers while collaborating closely with Sales Representatives within assigned territories.
• Maintain advanced knowledge of equipment products, applications, and industry best practices to support customer and team success.
• Lead, recruit, supervise, and develop Rental Department personnel through coaching, training, onboarding, regular performance feedback, and career development while fostering accountability, collaboration, and strong customer engagement skills. Manage departmental administrative functions including equipment sourcing, rental contracts, certificates of insurance, invoicing, and documentation accuracy.
• Oversee rental fleet assets, logistics coordination, hauling vendors, inventory planning, and Integrated Rental software operations to maximize utilization, profitability, and operational efficiency. Monitor key performance indicators including rental revenue, fleet productivity, freight profitability, and equipment readiness while managing rental damage resolution and implementing competitive pricing strategies.
• Assist in executing rental branding initiatives and marketing strategies to increase market visibility and customer engagement.
• Coordinate with Product Support Departments to resolve equipment preparation, maintenance, and operational issues.

Benefits

• Competitive Pay: Earn $70,000- $90,000+ per year (depending on your experience).
• Comprehensive Benefits Package: Access to a full range of benefits that support your health, well-being, and future.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed