Rental Operations Coordinator

Jm Test Systems•Baton Rouge, LA

1d•Onsite

About The Position

JM Test Systems repairs, calibrates, certifies, sells, and rents test and measurement equipment, with laboratories accredited to ISO/IEC 17025. Customers count on us for accurate, reliable equipment that's ready to work when they need it. When a customer returns a rental, how quickly we check it in decides how soon it's ready for the next customer. As our Rental Operations Coordinator, you'll own that check-in process. You'll receive returned equipment, inspect and document it, and send it to the lab so it's back in service fast. This is a hands-on job with impact beyond one location. You'll spend about 20% of your time traveling to other JM locations, where you'll train teams, roll out processes, help Rental Managers solve problems, and share what you've learned on the floor. When the outbound side gets busy, you'll also help check out equipment so customers get it by their need-by dates. You'll do well here if you're organized, careful with details, and like making a process run better. If you enjoy hands-on operations work and want a say in how the rental business runs across the company, this role is a strong fit.

Requirements

High school diploma or equivalent
Experience in rental operations, warehouse, inventory, receiving, or a similar hands-on operations role
Strong attention to detail and accurate record-keeping
Comfort with computers, including Microsoft Office and inventory or order-tracking systems
Clear communication and the confidence to train others and share feedback on how processes can improve
Willingness to travel about 20% of the time to other JM Test Systems locations

Nice To Haves

Experience with test equipment, calibration, or equipment rental

Responsibilities

Own rental check-in from start to finish. You'll receive returned equipment, keep receiving and drop-off areas clear, and write up each unit and route it to the lab on time.
Get equipment ready to rent again. You'll clean and prep units and verify their condition, accessories, and asset tags so each one is ready to go back out.
Keep equipment status accurate. You'll track every unit as ready, in process, awaiting parts, or out at the manufacturer or another location.
Document damage with photos and send it to the right team quickly, so issues are resolved and customers are billed correctly.
Manage accessory inventory and request replenishment before stock runs low.
Support other locations through planned travel (about 20%). You'll train teams, help launch new locations, and help Rental Managers fix problems on the floor.
Help improve our processes by pointing out gaps and helping update procedures, so locations work more consistently.
Back up the check-out team by pulling, staging, and verifying equipment and working with the Lab, QA, and Shipping teams to keep deliveries on time.