Rental Manager - Sales & Operations

Foley Equipment•Sedalia, MO

97d

About The Position

The Rental Manager provides overall leadership and direction for the rental business at assigned Foley Rental location(s), overseeing sales and operations to support a seamless customer rental experience. The role manages rental procedures, team training and performance, and the location’s profit and loss, with a focus on sales opportunities, inventory needs, expense control, customer satisfaction, and profitability. Travel is required for training and/or to assist at other locations.

Requirements

Two to four years of prior sales, operations, and/or management experience.
Experience in inventory control, forecasting, ordering, and terms management.
Demonstrated ability to motivate and manage others positively and create a high-performing team.
Strong knowledge of the construction industry, including equipment rental practices and market dynamics.
Proficiency in profit and loss analysis, financial statements, budgeting, and other financial aspects of the business.
Exceptional customer relations and communication skills.
Ability to drive and a valid driver’s license.

Nice To Haves

Bachelor’s degree in business or a related field.
Previous experience in equipment or rental sales.
Prior experience in sales management.

Responsibilities

Manage development, implementation, and adherence to rental coordination, yard operations, transportation, and rental sales procedures and behaviors.
Direct development, implementation, and adherence to training plans, including onboarding and continued education.
Manage the Rental Profit & Loss statement for assigned location, developing strategic sales opportunities, addressing inventory needs, and controlling expenses to drive profitability.
Drive customer satisfaction and loyalty through proactive communication and follow-up, identifying customer needs and ensuring problems are resolved quickly.
Work with the Fleet Service Coordinator to ensure proper support of Rental equipment.
Manage Rental Sales Representative performance, including behaviors, attitude, technique, territory and opportunity coverage, profitability, sales volume, account coverage, new account generation, CRM use, and overall performance.
Travel for training and/or to assist at other locations.