Rental Manager

Sandestin Investments • Miramar Beach, FL

4h

About The Position

The Rental Manager oversees day-to-day operations of Sandestin Golf and Beach Resort’s vacation rental program, which includes more than 1,000 units. The role helps ensure properties are maintained, prepared for guest arrivals, and managed to meet owner and guest expectations. It works closely with housekeeping, maintenance, reservations, property owners, and other resort departments to support smooth operations and a positive guest experience.

The ideal candidate is hands-on, highly organized, and able to manage competing priorities in a fast-paced environment. The position also provides leadership and support to team members as needed and contributes to guest satisfaction, owner relations, property performance, and operational efficiency.

Requirements

• Previous experience in vacation rental management, resort operations, property management, or hotel operations.
• Exceptional organizational and multitasking skills, with the ability to prioritize competing demands in a busy environment.
• Strong attention to detail and ability to track multiple issues, deadlines, and follow-up items.
• Excellent communication and problem-solving skills.
• Ability to remain calm, professional, and productive when unexpected issues arise.
• Comfort working with property management systems, spreadsheets, reports, email, and other computer applications.
• Ability to work independently and collaborate effectively with multiple departments.
• Strong follow-through and accountability, with a focus on completing tasks.
• Flexibility to work occasional evenings, weekends, holidays, or other peak periods as operational needs require.
• Ability to walk properties and inspect rental units as needed; navigate stairs, uneven surfaces, parking areas, and resort properties; and stand, walk, bend, and move throughout the workday as needed.
• Ability to work indoors and outdoors in Florida heat, humidity, rain, and other weather conditions.
• Ability to use a computer, telephone, and other standard office equipment for extended periods.

Nice To Haves

• Experience coordinating multiple properties, departments, or a high volume of daily tasks is strongly preferred.

Responsibilities

• Oversee daily vacation rental operations across a portfolio of more than 1,000 rental units.
• Coordinate property readiness, inspections, housekeeping, maintenance requests, and guest concerns to ensure units meet resort standards.
• Work with reservations, housekeeping, maintenance, and other departments to resolve issues and prepare for guest arrivals and departures.
• Monitor property conditions and follow up on repairs, deficiencies, and outstanding work orders.
• Communicate professionally with property owners about rental operations, property concerns, and service needs.
• Respond to guest issues and coordinate timely solutions.
• Monitor occupancy, arrival and departure schedules, property status, and operational priorities.
• Maintain accurate records, reports, work orders, and property information.
• Identify operational issues, follow through on outstanding items, and ensure important tasks are completed on time.
• Assist with developing and maintaining procedures to improve efficiency, communication, and consistency across the rental program.
• Help ensure rental properties meet cleanliness, maintenance, presentation, and service standards.
• Support departmental goals related to guest satisfaction, owner relations, property performance, and operational efficiency.
• Provide leadership, direction, and support to team members as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed