Rental Field Technician

Western States Careers•Hermiston, OR

About The Position

The Rental Field Technician is an entry-level position working under the direction of a Master or Journeyman Rental Technician. The role develops the skills needed to inspect, maintain, troubleshoot, and repair construction and support equipment. It is intended for individuals with mechanical aptitude, basic equipment knowledge, or apprentice-level technician experience, and supports continued development through Western States Equipment Company’s Technician Career Development Plan (TCDP). The technician inspects and maintains equipment, supports rental fleet and yard operations, and performs assigned field service work at customer sites and other locations. The role requires safe work practices, accurate service documentation, professional customer communication, and the ability to work in varying weather and environmental conditions. This position is designated as safety-sensitive.

Requirements

  • High school diploma or GED.
  • Valid driver’s license and acceptable driving record.
  • Ability to communicate effectively in English.
  • Basic computer skills and ability to learn Microsoft and company-specific systems.
  • Experience using basic hand tools.
  • Appropriate technician-level tooling required.
  • Ability to obtain required equipment certifications, including forklift, rigging, and overhead crane certifications, as applicable.
  • Ability to work overtime and travel as needed.
  • Ability to meet the physical demands of the role, including prolonged standing and walking; sitting; repetitive climbing, reaching, bending, stooping, pushing, pulling, leaning, and twisting; lifting up to 60 pounds from the ground to a shelf or platform up to 65 inches high; carrying up to 20 pounds while repeatedly ascending or descending stairs; climbing ladders; and assembling or disassembling nuts and bolts.
  • Ability to work with exposure to extreme temperatures and environments.

Nice To Haves

  • Ability to obtain a DOT Medical Card.
  • CDL.
  • One year of practical industry experience with a rental fleet, mobile equipment, or allied equipment.

Responsibilities

  • Inspect construction, mobile, and support equipment using established checklists.
  • Perform basic preventive maintenance, lubrication, condition inspections, and minor repairs.
  • Identify basic engine, undercarriage, powertrain, electrical, and hydraulic components and operating issues.
  • Use service information, manuals, and parts resources to assist with troubleshooting and repairs within the assigned skill level.
  • Check equipment in and out of inventory.
  • Load, unload, and secure equipment according to load securement standards.
  • Move, wash, detail, and maintain equipment to support fleet readiness and yard organization.
  • Deliver equipment as needed in accordance with company driving policies.
  • Perform assigned service and repair work at customer sites and other locations.
  • Travel between work locations in a company service vehicle and work in varying weather and environmental conditions.
  • Troubleshoot equipment issues and perform repairs appropriate to the technician’s skill level.
  • Communicate equipment issues, repair recommendations, and status professionally with customers and supervisors.
  • Complete required service and repair documentation accurately.
  • Participate in training and development outlined in the Technician Career Development Plan (TCDP).
  • Use service manuals, Service Information Systems, parts resources, tools, and equipment to perform assigned work.
  • Apply technical and customer-service practices to complete work safely, accurately, and efficiently.
  • Adhere to applicable safety policies, procedures, standards, and PPE expectations, and use stop work authority as appropriate.
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