Rental Field Technician

Western States Equipment•Hermiston, OR

About The Position

The Rental Field Technician is an entry-level role that works under the direction of a Master or Journeyman Rental Technician. The position develops the skills needed to inspect, maintain, troubleshoot, and repair construction and support equipment. It is designed for individuals with mechanical aptitude, basic equipment knowledge, or apprentice-level technician experience, and provides continued development through the Western States Equipment Technician Career Development Plan (TCDP). The role supports equipment maintenance and repair, rental fleet readiness and yard operations, and field service at customer sites and other locations. The technician uses service information, manuals, parts resources, tools, and equipment to complete assigned work safely and accurately, communicating equipment issues and repair status professionally. This is a safety-sensitive role involving work in varying weather and environmental conditions.

Requirements

High school diploma or GED.
Valid driver's license and acceptable driving record.
Basic computer skills and ability to learn Microsoft and company-specific systems.
Experience using basic hand tools.
Appropriate technician-level tooling.
Ability to obtain required equipment certifications, including forklift, rigging, and overhead crane certifications, as applicable.
Ability to communicate effectively in English.
Ability to work overtime and travel as needed.
Ability to meet physical demands including prolonged standing, walking, sitting, climbing, reaching, bending, stooping, pushing, pulling, leaning, twisting, lifting up to 60 pounds, carrying up to 20 pounds while climbing stairs, climbing ladders, and assembling/disassembling nuts and bolts.
Ability to work with exposure to extreme temperatures and environments.
Commitment to safety and customer-care standards.

Nice To Haves

Ability to obtain a DOT Medical Card and CDL.
One year of practical industry experience with rental fleet, mobile, or allied equipment.

Responsibilities

Inspect construction, mobile, and support equipment using established checklists.
Perform basic preventive maintenance, lubrication, condition inspections, and minor repairs.
Identify basic engine, undercarriage, powertrain, electrical, and hydraulic components and operating issues.
Use service information, manuals, and parts resources to assist with troubleshooting and repairs within assigned skill level.
Check equipment in and out of inventory.
Load, unload, and secure equipment according to load securement standards.
Move, wash, detail, and maintain equipment to support fleet readiness and yard organization.
Deliver equipment as needed in accordance with company driving policies.
Perform assigned service and repair work at customer sites and other locations.
Travel between work locations in a company service vehicle and work in varying weather and environmental conditions.
Troubleshoot equipment issues and perform repairs appropriate to technician skill level.
Communicate equipment issues, repair recommendations, and status professionally with customers and supervisors.
Complete required service and repair documentation accurately.
Participate in training and development outlined in the Technician Career Development Plan (TCDP).
Use service manuals, Service Information Systems, parts resources, tools, and equipment to perform assigned work.
Apply technical and customer-service practices to complete work safely, accurately, and efficiently.
Adhere to applicable safety policies, procedures, standards, and PPE expectations; exercise stop work authority as appropriate.
Work overtime and travel as needed.