Rental Field Service Technician

Fabick Cat•Butler, WI

About The Position

The Rental Field Service Technician diagnoses repair needs and performs designated repairs on customer- or company-owned construction equipment, including Caterpillar equipment. The role involves troubleshooting mechanical, electrical, pneumatic, and hydraulic systems; performing preventive maintenance and general machine upkeep; and assessing equipment performance using diagnostic computers, gauges, and instruments. Technicians may occasionally operate machines to determine repair needs or assess repairs. The technician disassembles and assembles machine components to manufacturer specifications using hand and pneumatic tools and specialized tooling. Duties also include occasional basic welding, interpreting equipment manuals and work orders, researching repair needs, ordering parts, loading or unloading equipment and components from vehicles, and complying with OSHA safety and health rules. Other duties may be assigned.

Requirements

  • High school education or GED equivalent and technical, vocational, trade school education, or equivalent.
  • Two to five years of experience troubleshooting and repairing heavy equipment; Caterpillar experience preferred.
  • Experience diagnosing equipment using laptop computers, gauges, and instruments across electronics, hydraulics, power train, engines, and general machine performance.
  • Knowledge and experience with heavy equipment, mining equipment, systems, engines, and components.
  • Knowledge of basic tools and tool usage, including basic welding skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Good problem-solving skills, mechanical aptitude, and excellent oral and written communication skills.
  • Good work habits; above-average math, science, and English skills; ability to read and interpret machine schematics; self-motivation and a desire to perform at a high level.
  • Ability to obtain MSHA certification if not already certified.
  • Ability to occasionally lift and/or move up to 75 pounds.
  • Ability to meet the physical demands of the role, including standing, walking, stooping, bending, squatting, or working in a prone position, and working outdoors with periodic exposure to seasonal heat and cold, oils and greases, and noise.

Nice To Haves

  • Caterpillar equipment troubleshooting and repair experience.
  • Journeyman status.
  • Proficiency with computers and aspects of Microsoft Office.
  • Existing MSHA certification.

Responsibilities

  • Diagnose construction equipment repair needs and perform designated repairs on customer- or company-owned machines.
  • Troubleshoot and repair mechanical, electrical, pneumatic, and hydraulic systems; perform preventive maintenance and general machine upkeep.
  • Use diagnostic laptop computers, gauges, and instruments to detect faults in electronics, hydraulics, power trains, engines, and general machine performance.
  • Occasionally operate machines to determine repair needs or assess repairs.
  • Disassemble and assemble machine components to manufacturer specifications using hand tools, pneumatic tools, and specialized tooling.
  • Occasionally use basic welding equipment.
  • Read and interpret equipment manuals and work orders to perform maintenance and service.
  • Research repair needs and order parts as needed.
  • Load or unload equipment or components from customer-owned or common carrier vehicles.
  • Comply with OSHA Safety and Health rules.
  • Perform other duties as assigned.

Benefits

  • Highly competitive total compensation and benefits package.
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