Rental Coordinator

Tuckahoe Holdings, LLC•Savannah, GA

About The Position

The Rental Coordinator is the front-line ambassador for the dealership’s rental department, supporting customer satisfaction, fleet utilization, and rental revenue growth through proactive customer engagement. The role involves helping customers identify equipment for their projects, managing rental transactions and fleet availability, and coordinating equipment logistics. The position pays $24 per hour with a bonus opportunity and follows a Monday–Friday schedule from 7 a.m. to 5 p.m.

Requirements

  • Strong interpersonal and communication skills with a customer-focused approach.
  • Self-motivated and comfortable working in a fast-paced environment.
  • Strong organizational skills and ability to manage multiple priorities.
  • Proficiency in Microsoft Office and familiarity with rental or business software systems.
  • Basic mechanical aptitude and ability to perform visual equipment inspections.
  • Comfort working around heavy equipment and following safety protocols.
  • Pre-employment drug screening, background screening, and proof of employment eligibility (E-Verify) are required for any position offered.

Nice To Haves

  • Two or more years of experience in the rental or equipment dealership industry.
  • Experience coordinating equipment transportation or logistics.
  • Bilingual skills, such as Spanish or another language, are helpful for some locations.

Responsibilities

  • Greet and assist walk-in and phone customers professionally and welcomingly.
  • Build customer relationships by understanding their projects, timelines, and equipment needs.
  • Recommend appropriate equipment and attachments for customer applications.
  • Prepare and execute rental agreements accurately and efficiently.
  • Follow up on quotes, upcoming needs, and rental opportunities.
  • Manage equipment scheduling and utilization to maximize rental availability and revenue.
  • Inspect equipment before and after rentals to ensure it is clean, functional, and ready for customer use.
  • Maintain accurate records of fleet condition, location, and readiness.
  • Coordinate equipment deliveries and pickups, including trailer logistics.
  • Work with the Service Department to address maintenance or repair needs.
  • Collaborate with Sales, Parts, and Service teams to support a seamless customer experience.
  • Promote and follow safety policies related to equipment handling and dealership operations.

Benefits

  • Medical, dental, vision, life, and disability insurance.
  • FSA and HSA programs with company contributions.
  • 401(k) plan with company match.
  • Paid holidays and vacation.
  • Bonus opportunity.
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