Rental Coordinator

Tuckahoe Holdings, LLC • Cocoa, FL

9d

About The Position

The Rental Coordinator is the front-line ambassador for the dealership’s rental department, helping create positive customer experiences and grow rental business through proactive engagement. The role supports customer satisfaction, fleet utilization, and rental revenue by building relationships, understanding equipment needs, and coordinating rental operations. The position is primarily office-based, with time spent in the yard or shop interacting with customers and technicians.

Requirements

• Strong interpersonal and communication skills with a customer-focused approach.
• Self-motivated and comfortable working in a fast-paced environment.
• Strong organizational skills and ability to manage multiple priorities.
• Proficiency in Microsoft Office and familiarity with rental or business software systems.
• Basic mechanical aptitude and ability to perform visual equipment inspections.

Nice To Haves

• Two or more years of experience in the rental or equipment dealership industry.
• Experience coordinating equipment transportation or logistics.
• Bilingual skills, such as Spanish or another language, are helpful for some locations.

Responsibilities

• Greet and assist walk-in and phone customers professionally.
• Build customer relationships by understanding projects, timelines, and equipment needs.
• Recommend appropriate equipment and attachments for customer applications.
• Prepare and execute rental agreements accurately and efficiently.
• Follow up on quotes, upcoming needs, and rental opportunities.
• Manage equipment scheduling and utilization to maximize rental availability and revenue.
• Inspect equipment before and after rentals to ensure it is clean, functional, and ready for customer use.
• Maintain accurate records of fleet condition, location, and readiness.
• Coordinate equipment deliveries and pickups, including trailer logistics.
• Work with the Service Department to address maintenance or repair needs.
• Collaborate with Sales, Parts, and Service teams to support a seamless customer experience.
• Promote and follow safety policies related to equipment handling and dealership operations.

Benefits

• Medical, dental, vision, life, and disability insurance.
• FSA and HSA programs with company contributions.
• 401(k) plan with company match.
• Paid holidays and vacation.
• Performance-based bonuses, with potential to earn more than $2,000 per month.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed