Rental Coordinator

N C Machinery Co.•Anchorage, AK

About The Position

The Rental Coordinator assists customers in person and over the phone with parts, service, equipment rental, and training needs, with customer satisfaction as a priority. The role includes following up with customers to address questions or concerns and confirm their rental equipment needs are met. The coordinator schedules timely equipment delivery and pickup, preventive maintenance, and repairs; completes paperwork, logs and inputs data, and reconciles inventory assets. The position also represents the company professionally by continuing industry education, attending required meetings, coordinating with member companies, departments, and coworkers, maintaining cleanliness and proper attire, and communicating effectively. The role promotes and follows strict safety standards and practices the company values of teamwork, customer focus, commitment, respect, sense of urgency, integrity, and safety. The position is based in Anchorage, Alaska.

Requirements

Strong communication skills in person and over the phone.
Ability to work in a fast-paced environment and multitask.
Organizational skills and attention to detail.
Strong PC skills.
Experience with Microsoft Office, DBS, construction equipment, and general office equipment.
High school diploma or equivalent.
Valid state driver’s license.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree preferred.

Responsibilities

Assist customers in person and over the phone with parts, service, equipment rental, and training needs.
Follow up with customers to address questions or concerns and ensure their rental equipment needs are met.
Schedule timely delivery and pickup of equipment, preventive maintenance, and equipment repairs.
Complete required paperwork, log and enter data, and reconcile inventory assets.
Represent the company professionally through continued industry education, attendance at required meetings, coordination with member companies, departments, and employees, proper attire, cleanliness, and effective communication.
Promote and adhere to strict safety standards.