Rental Coordinator
About The Position
Alta Equipment Group - Material Handling is seeking a full-time Rental Coordinator for its headquarters in Livonia, Michigan. The role identifies customer needs, coordinates equipment deliveries, and performs inventory control for the rental department. The Rental Coordinator supports rental fleet availability and maintenance, closes rental business, manages customer and vendor relationships, advises customers on equipment selection, and supports the outside sales force. The position also involves incorporating Alta’s Guiding Principles into daily activities and performing other duties as assigned. Consistent, regular, and reliable attendance, including readiness to work at the designated start time, is required.
Requirements
- Bachelor's degree or 2 years of previous experience.
- Excellent time management skills.
- Ability to multitask.
- Excellent verbal and written communication skills.
- Knowledge of material handling equipment, its applications, and safety.
- Good computer skills, with a focus on Microsoft Word, Excel, and Outlook.
- Intermediate language skills: ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before customer or employee groups.
- Basic mathematical skills: ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s, including performing these operations with units of American money and measurements of weight, volume, and distance.
- Intermediate reasoning ability: ability to apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
- Computer skills with Microsoft Word, Excel, Outlook, and E-Emphasys/eXtend systems.
Responsibilities
- Arrange equipment transfers and logistics.
- Manage fleet availability, utilization, and returns.
- Manage repair and maintenance of the rental fleet.
- Manage customer relationships.
- Close rental deals from inbound inquiries and outbound telemarketing calls.
- Manage vendor relationships.
- Provide customers with expert advice on equipment selection.
- Support the outside sales force.
- Incorporate Alta's Guiding Principles into daily activities.
- Perform other duties as assigned.
- Maintain consistent, regular, and reliable attendance, including being ready for work at the designated start time.
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What This Job Offers
Job Type
Full-time
