Rental Consultant

Tates Rents • Boise, ID

9d

About The Position

Tates Rents is seeking a customer-service-oriented Rental Consultant to create a positive first and lasting impression for customers. The role supports rental operations by assisting customers, demonstrating and handling equipment, maintaining the equipment yard and work areas, and ensuring returned equipment is clean, safe, and ready to rent. Consultants may also operate a wide range of equipment.

Requirements

• Excellent customer service skills.
• Ability to provide, understand, and complete written and verbal instructions.
• Ability to maintain a cooperative relationship with co-workers.
• Ability to maintain a high degree of patience.
• Professional appearance.
• Ability to use mathematics to solve problems.
• Ability to speak English clearly and write legibly.
• Must pass a company drug screen.
• Valid driver's license; driving positions require employees to be 21 years of age or older.

Nice To Haves

• Ability to speak another language.
• High school diploma or GED is preferred but not required.

Responsibilities

• Greet customers promptly and resolve customer problems.
• Fill propane tanks and keep the showroom, trucks, and work areas clean.
• Demonstrate equipment features and assist customers with loading and unloading equipment.
• Organize and maintain the equipment yard to promote safety and efficiency.
• Perform quality control checks to ensure equipment is safe, clean, and in good working condition.
• Inspect returned equipment for fuel levels, operating hours, and wear or damage.
• Wash and clean returned equipment so it is ready for the next rental.
• Conduct minor maintenance and coordinate more extensive repairs with mechanics.
• Maintain a positive, customer-first attitude and deliver outstanding service.
• Understand and accurately interpret rental contracts.
• Follow company safety protocols and procedures, with a strong focus on personal and team safety.
• Perform other duties as requested.

Benefits

• Opportunity to qualify for employee ownership; Tates Rents is 100% employee-owned.
• Opportunity to qualify for health benefits, including vision and dental.
• 401(k) benefits with dollar-for-dollar matching up to 4% of compensation.
• Opportunity to earn monthly bonuses based on company performance.
• Use of rental equipment when available and approved.
• Five paid holidays and the ability to earn additional paid time off.
• Two weeks of paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed