About The Position

The Rental Car Associate manages and coordinates the leasing of rental cars to customers. The role handles customer reservations and rental paperwork, coordinates rental fleet readiness, supports service and body shop rentals, collects customer credit when notified by accounts receivable, and maintains inventory control of rental vehicles.

Requirements

  • High school diploma or equivalent.
  • Ability to read and comprehend instructions and information.
  • Valid driver's license.
  • Excellent communication skills.

Nice To Haves

  • Two years of customer service experience (preferred).

Responsibilities

  • Ensure rental forms are presented correctly and bills are finalized.
  • Make customer reservations.
  • Supervise maintenance, cleaning, and gassing of the rental fleet, including shop rentals.
  • Handle ESP, service rentals, and body shop rentals.
  • Collect credit extended to rental customers upon notification from accounts receivable.
  • Maintain inventory control of rental vehicles.

Benefits

  • Competitive compensation and 401k matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to deals and discounts through YouDecide, with offers from providers and retailers.
  • Opportunity to participate in the DRVPNK mission supporting cancer research and treatment charities.
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