Rental Car Associate - Mercedes-Benz of Houston Greenway

AutoNation • Houston, TX

1d

About The Position

The Rental Car Associate manages and coordinates the leasing of rental cars to customers. The role includes making reservations, preparing rental paperwork and bills, coordinating upkeep of the rental fleet, handling service and body shop rentals, collecting customer credit when notified by accounts receivable, and controlling vehicle inventory.

Requirements

• High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• Valid driver's license.
• Excellent communication skills.

Nice To Haves

• Two years of customer service experience (preferred).

Responsibilities

• Ensure rental forms are presented correctly and finalize bills.
• Make customer reservations.
• Supervise maintenance, cleaning, and gassing of the rental fleet, including shop rentals.
• Handle ESP, service rentals, and body shop rentals.
• Collect credit extended to rental customers upon notification from accounts receivable.
• Maintain inventory control of rental vehicles.

Benefits

• Competitive compensation.
• 401k matching.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide, with offers from providers and retailers.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED