Remote Video Monitor Technician, Transfer Center, Per Diem

UMass Memorial Health • Worcester, MA

2d • Remote

About The Position

Under the direction of an appropriate licensed clinician and in accordance with unit standards, this position supports patient care and comfort and assists the healthcare team. As an integral member of the patient care team, the technician serves patients, nurses, physicians, and colleagues who support care delivery. The role includes observation of high-risk patients, reporting patient changes, supporting safety, assisting with activities of daily living, and carrying out a range of patient-care procedures. The posting also includes Patient Care Technician I and II job-profile material describing related patient-care duties and qualifications.

Requirements

• Minimum high school education or GED.
• Current Basic Life Support certification for the PCT II qualifications; the PCT I profile states certification is required within 30 days of employment.
• For the PCT II qualifications: demonstrated competency at the Patient Care Technician I level, at least 800 hours and six months as a PCT I, or six months of prior inpatient or outpatient direct patient-care experience.
• Ability to read, write, and communicate in English clearly and concisely.
• Medical terminology knowledge.
• Computer skills; the PCT I profile specifies basic computer skills.
• Strong interpersonal skills to gather information, build collaborative relationships, and provide exceptional patient service.
• Problem-solving abilities for routine situations.
• Ability to remain calm under stress or in emergencies.
• Ability to work indoors in a patient-care environment and use hand dexterity, hearing, and vision to take direction, adjust equipment, and observe and describe patient conditions.
• Ability to lift up to 50 pounds; the work involves standing and walking most of the time, possible pushing of heavy equipment, and frequent bending.

Responsibilities

• Communicate clearly and promptly with the RN about patient observations and changes, including changes in skin condition, vital signs, or mental status.
• Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
• Help maintain a safe environment, use de-escalation interventions, and participate in restraints when directed and in accordance with training and policy.
• Assist patients with personal hygiene, ambulation, meals, and nourishment.
• Move, lift, position, and transport patients using proper safety techniques and body mechanics.
• Perform patient safety checks, use directed fall-prevention strategies, and follow restraint-policy standards when caring for restrained patients.
• Take and record vital signs, and measure and record patient height and weight.
• Perform EKGs, point-of-care tests, and bladder scans; collect, label, and prepare specimens for transport to the laboratory.
• Perform unit-specific tasks, such as changing telemetry batteries, checking equipment, cleaning equipment between patients, and storing supplies properly.
• Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing patients and equipment, positioning patients, providing emotional support, and cleaning up afterward; use sterile technique when indicated.
• Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed; empty and record approved outputs; and perform ostomy care on established ostomate patients as directed.
• Respond sensitively to patient needs, provide information, and build positive rapport and relationships.
• Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
• Replenish patient and unit supplies and equipment.
• Request assistance from identified resources when further direction is needed.
• Stay current with hospital and unit changes through posted communications and UMMHC emails.
• Precept new Patient Care Technicians when qualified.
• Comply with departmental policies, procedures, objectives, health and safety requirements, and applicable standards of respect; attend required meetings and demonstrate quality improvement in daily work.
• Maintain regular, reliable, and predictable attendance and perform other similar duties as required or directed.

Benefits

• A signing bonus may be available; eligibility will be confirmed during the interview process.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED