Video Monitor Aide

Rochester Regional Health
•$18 - $26•Onsite

About The Position

The Video Monitor Aide provides continuous observation and surveillance of assigned patients through video monitoring. The aide’s first response to at-risk behavior is to verbally redirect the patient, and they summon nursing staff when a patient needs assistance. The role requires timely and accurate communication by phone, accurate documentation, and support for patient and institutional confidentiality and hospital policies. The position is per diem in the Patient Care department at RRH Canton-Potsdam Hospital in Potsdam, New York. Listed schedules are Monday through Friday, 7 a.m.–3 p.m., 3 p.m.–11 p.m., or 11 p.m.–7 a.m. When there are no patients requiring continuous video monitoring, the aide functions in the role of a CNA.

Requirements

  • High school diploma or equivalent.
  • Knowledge and skill necessary to provide appropriate care to the patient population based on individualized plans delegated by the RN.
  • Ability to maintain continuous, focused visual observation and provide timely communication and documentation.

Responsibilities

  • Demonstrate understanding and proficiency in using the video monitoring software.
  • Provide appropriate care to the patient population based on each patient’s individualized plan, as delegated by the RN.
  • Maintain visual observation of patients at all times, giving them dedicated attention without outside distractions.
  • Verbally redirect patients through the digital two-way audio device in the patient’s room.
  • Immediately summon nursing staff when a patient requires assistance.
  • Participate in handoffs about pertinent patient information and behavior at the beginning and end of an assignment.
  • Never leave the monitor station unattended while patients are being monitored.
  • Provide patients with explanations as appropriate.
  • Maintain documentation.
  • Seek help or advice promptly when a patient appears to threaten themselves or others.
  • Participate in collaborative identification and reporting of safety issues.
  • Help ensure the patient’s environment is safe; seek assistance to remove potential hazards and report findings to the charge nurse or primary nurse.
  • Function in the role of CNA when no patients require continuous video monitoring.
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