Remote Video Monitor Technician, Transfer Center, Per Diem

UMass Memorial Health•Worcester, MA
•$15 - $27•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities and receives workplace education and training to assist members of the healthcare team. The technician provides patient care to meet personal needs and comfort, follows unit-specific standards, and serves patients, nurses, physicians, and other colleagues. The position is listed as per diem with mixed shifts in a patient care environment.

Requirements

  • High school education or GED.
  • Current Basic Life Support certification.
  • Demonstrated competency at the Patient Care Technician I level, at least 800 hours and six months of work as a PCT I, or six months of prior inpatient or outpatient direct patient care experience.
  • Ability to read, write, and communicate in English clearly and concisely.
  • Medical terminology knowledge.
  • Computer skills.
  • Strong interpersonal skills to gather information, build collaborative working relationships, and provide exceptional patient service.
  • Proven problem-solving ability in routine situations.
  • Ability to remain calm under stress or in emergency situations.
  • Ability to work indoors in a patient care environment; use hand dexterity, hearing, and vision to take direction, adjust equipment, and observe and describe patient conditions; lift up to 50 pounds; and stand and walk most of the time, with frequent bending and possible pushing of heavy equipment.

Responsibilities

  • Communicate observations and changes in patients’ conditions to the RN in a clear and timely manner.
  • Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
  • Help maintain a safe environment, use de-escalation interventions, and participate in restraints as directed and in accordance with training and policy.
  • Assist patients with daily living activities, including personal hygiene, ambulation, meals, and nourishment.
  • Move, lift, position, and transport patients using appropriate safety techniques and body mechanics.
  • Perform patient safety checks, use fall-prevention strategies as directed, and follow restraint-care standards.
  • Take and record vital signs; measure and record patients’ height and weight.
  • Perform EKGs, Point of Care tests, and bladder scans; collect, label, and prepare specimens for transport to the lab.
  • Perform selected unit-specific procedures, including checking equipment, changing telemetry-unit batteries, cleaning equipment between patients, and storing supplies properly.
  • Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing patients, obtaining equipment and supplies, helping position patients, providing emotional support, and cleaning up afterward.
  • Observe, measure, and record oral food and fluid intake; refill tube-feeding bags as directed; record approved patient output; and perform ostomy care for established ostomate patients as directed.
  • Respond sensitively to patient needs, serve as a source of information, and build positive rapport and relationships.
  • Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
  • Replenish patient and unit supplies and equipment.
  • Request assistance from identified resources when additional direction is needed.
  • Stay current with hospital and unit changes by reviewing communications and responding to UMMHC emails.
  • Comply with departmental policies, procedures, objectives, and health and safety requirements.
  • Attend meetings, conferences, and seminars as required or directed.
  • Apply quality improvement in daily operations and contribute to a professional, respectful, and inclusive environment.
  • Maintain regular, reliable, and predictable attendance and perform other similar duties as required or directed.

Benefits

  • A signing bonus may be available; eligibility is confirmed by a Recruitment Team member during the interview process.
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