Remote Pilot Operator

Penbay Technology Group LLC • Nashua, NH

1h • Onsite

About The Position

PenBay is hiring motivated, computer-savvy Remote Pilot Operators to work at Boston ARTCC in Nashua, New Hampshire. No aviation experience is required, though it is helpful. The role uses a combination of a cathode ray tube (CRT), keyboard, and Voice Communication System (VCS) to simulate pilot actions and communications with remote air traffic control facilities during medium- and high-fidelity training exercises. RPOs receive voice commands from students, enter appropriate information into the automated system to simulate pilot actions, interpret displayed information using appropriate air traffic control terminology, and respond through the VCS using proper phraseology. This is not a UAS, UAV, or RPV pilot/operator position.

Remote Pilot Operators must become laboratory certified within 120 calendar days of reporting to the facility. Certification includes passing knowledge tests for each supported area or sector with a score of at least 70%, observing a certified RPO, FAA employee, or contractor instructor during at least five simulation scenarios, and completing on-the-job training on at least five and no more than twenty scenarios for each control position supported. An FAA representative observes the RPO’s performance and determines whether certification is granted.

Requirements

• High school diploma or equivalent.
• At least one year of experience in a comparable position.
• Minimum keyboard speed of 40 words per minute with 90% accuracy.
• Ability to read and interpret materials such as diagrams and manuals.
• Ability to speak clearly and be understood.
• Candidates are subject to FAA security screening.
• Pass each knowledge test with a score of at least 70% and complete the required skills training and certification process.

Nice To Haves

• Aviation experience.
• Experience as a computer operator, RPO, air traffic control specialist, or student pilot.
• Completed aviation studies coursework.
• Certification in a terminal radar lab or en route lab.
• Working knowledge of FAAO JO 7110.65.
• Proficiency with the MS Office Suite, including Word and Excel.
• Basic familiarity with technology tools such as tablets, notebooks, and applications.
• Experience working in a multidisciplinary team.

Responsibilities

• Operate CRT, keyboard, and VCS equipment during medium- and high-fidelity training exercises.
• Receive voice commands from students and enter appropriate information into the automated system to simulate pilot actions.
• Interpret displayed information and communicate it using appropriate air traffic control terminology and phraseology.
• Complete knowledge tests and skills training for each supported area, sector, or control position.
• Observe at least five simulation scenarios performed by a certified RPO, FAA employee, or contractor instructor.
• Complete on-the-job training on at least five and no more than twenty simulation scenarios for each supported control position.
• Achieve simulation laboratory certification within 120 calendar days of reporting to the facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED