Remote Pilot Operator

Penbay Technology Group LLC • Warwick, RI

1d

About The Position

PenBay is hiring two full-time Remote Pilot Operators (RPOs). The RPO operates a combination of cathode ray tube (CRT), keyboard, and Voice Communication System (VCS) equipment to simulate pilot actions and communications with remote air traffic control facilities during medium- and high-fidelity training exercises. RPOs receive voice commands from students, enter the appropriate information into an automated system to simulate pilot actions, interpret displayed information using appropriate air traffic control terminology, and respond to students through the VCS using proper phraseology.

No aviation experience is required, though it is helpful. Computer operator, RPO, air traffic control specialist, or student pilot experience is highly desirable. Candidates with aviation coursework, terminal radar or en route lab certification, or working knowledge of FAAO JO 7110.65 are preferred. This is not a UAS, UAV, or RPV pilot/operator position.

RPOs must complete laboratory certification within 120 calendar days of reporting to the facility. Certification includes knowledge and skills tests for each supported area or sector. Knowledge tests require a score of at least 70%. Skills preparation includes observing a certified RPO, FAA employee, or contractor instructor during at least five simulation scenarios, followed by on-the-job training on at least five and no more than twenty scenarios for each supported control position. An FAA representative observes the RPO's performance and determines whether certification is granted. Candidates are subject to FAA security screening.

Requirements

• High school diploma or equivalent.
• At least one year of experience in a comparable position.
• Demonstrated keyboard speed of at least 40 words per minute with 90% accuracy.
• Ability to read and interpret materials such as diagrams and manuals.
• Ability to speak clearly and be understood.
• Exceptional customer service orientation.
• Ability to work productively with a wide range of people and coworkers.
• Effective oral and written communication skills.
• Effective team-building skills.
• Pass FAA security screening.
• Complete required knowledge and skills tests and achieve laboratory certification within 120 calendar days of reporting for duty. Knowledge tests require a score of at least 70%.

Nice To Haves

• Aviation experience.
• Experience as a computer operator, Remote Pilot Operator, air traffic control specialist, or student pilot.
• Completed aviation studies coursework.
• Certification in a terminal radar lab or en route lab.
• Working knowledge of FAAO JO 7110.65.
• Proficiency with Microsoft Office Suite, including Word and Excel.
• Basic familiarity with current technology tools such as tablets, notebooks, and applications.
• Experience working in a multidisciplinary team.

Responsibilities

• Operate CRT, keyboard, and VCS equipment during medium- and high-fidelity training exercises.
• Simulate pilot actions and communications with remote air traffic control facilities.
• Receive voice commands from students and enter appropriate information into the automated system to simulate pilot actions.
• Interpret displayed information and communicate it using appropriate air traffic control terminology and phraseology.
• Complete knowledge tests, observation, and on-the-job skills training for each supported area, sector, or control position.
• Achieve simulation laboratory certification within 120 calendar days of reporting for duty at the facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED