Remote Member Support Advisor

AIL • Spartanburg, SC

2d • $95,000 - $115,000 • Remote

About The Position

Globe Life AO is expanding its remote team and seeking motivated, service-focused professionals who are ready to grow in a supportive, mentorship-driven environment. As a Remote Member Support Advisor, you'll connect with individuals who have requested information about available benefit programs. Through virtual consultations, you'll answer questions, provide guidance, and help clients understand their options while delivering an outstanding customer experience. Whether you're beginning your career or looking for a fresh opportunity, we provide the training, resources, and leadership support to help you succeed.

Requirements

• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Positive attitude with a willingness to learn
• Self-motivation and accountability
• Comfort working independently in a remote environment
• Coachable mindset with a desire for continuous improvement
• Basic computer proficiency and comfort using Zoom and web-based technology
• Legally authorized to work in the United States
• Reliable high-speed internet connection
• Laptop or Windows-based computer with webcam
• Professional home office environment

Nice To Haves

• Customer service, hospitality, healthcare, education, retail, recruiting, or sales experience is helpful—but not required. We value attitude, work ethic, and a commitment to learning.

Responsibilities

• Meet with clients virtually using Zoom and phone appointments
• Guide individuals and families through available benefit programs
• Answer questions and explain available options clearly and professionally
• Support new members throughout the onboarding process
• Build lasting client relationships through ongoing communication and follow-up
• Maintain accurate digital records and manage appointment scheduling
• Deliver exceptional customer service with professionalism and empathy
• Participate in ongoing training, mentorship, and leadership development

Benefits

• 100% Remote Position
• Flexible Schedule
• Comprehensive Training
• Warm Client Requests
• Career Growth Opportunities
• Supportive Team Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed