WFH Online Entry Level Customer Service Rep

AIL • Fargo, ND

2d • Remote

About The Position

Globe Life AO is expanding its remote team and seeking motivated, people-focused professionals to build meaningful careers while helping families access valuable supplemental benefits. The company provides training, mentorship, and support for success, all from the comfort of home. This role offers flexibility, professional growth, and unlimited earning potential.

Requirements

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Have access to a computer or laptop
• Maintain a reliable high-speed internet connection
• Have webcam and microphone capability
• Maintain a quiet, professional workspace
• Strong communication and interpersonal skills
• Positive attitude and willingness to learn
• Self-motivation with a goal-oriented mindset
• Excellent organization and time-management abilities
• Ability to work independently while collaborating with a remote team
• Coachability and a commitment to continuous improvement

Nice To Haves

• Experience in customer service, retail, hospitality, healthcare, education, sales, or other client-facing roles is a plus—but not required.

Responsibilities

• Meet virtually with prospective and existing clients through Zoom
• Guide new clients through the enrollment process
• Answer questions and provide personalized benefit solutions
• Build lasting client relationships through exceptional service
• Maintain accurate client records and follow-up communications
• Manage appointments and daily activities efficiently
• Participate in ongoing training, mentorship, and leadership development

Benefits

• 100% Remote Flexibility
• Weekly Pay & Performance Bonuses
• Comprehensive Training & Mentorship
• Career Growth Opportunities
• Medical reimbursement program
• Company-provided life insurance, including Accidental Death Benefits (ADB)
• Union-supported benefits and representation
• Modern technology and virtual business tools
• Company-sponsored incentive trips
• Leadership conferences
• Team-building events
• Performance recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed