WFH Customer Service Representative - Entry Level
AIL•Lakeland, FL
•Remote
About The Position
Globe Life AO is seeking motivated, people-focused professionals for a 100% remote Customer Service Representative role. This position offers flexibility, purpose, and unlimited growth potential, with comprehensive training and mentorship provided. The role involves serving working families, veterans, and union members by providing valuable supplemental benefit solutions from the comfort of home. The company emphasizes a supportive team culture, performance-based advancement, and the opportunity to build a rewarding long-term career.
Requirements
- Excellent communication and interpersonal skills
- Positive attitude and strong work ethic
- Self-motivation and accountability
- Ability to build meaningful relationships
- Strong problem-solving and critical-thinking skills
- Adaptability in a fast-paced virtual environment
- Comfort using technology and virtual communication tools
- Desire to learn, grow, and advance professionally
- No previous insurance experience is required.
- Coachability, integrity, and a commitment to helping others.
Responsibilities
- Help families protect their future by welcoming new clients and guiding them through available benefit options.
- Conduct virtual consultations via Zoom and phone.
- Educate clients on supplemental benefit solutions.
- Assist with enrollment and policy updates.
- Answer questions while providing exceptional customer service.
- Build long-term relationships through ongoing communication and follow-up.
- Provide continued support as clients' needs evolve.
- Deliver personalized solutions based on each family's goals.
- Maintain accurate client records.
- Follow company policies and applicable state regulations.
- Maintain professionalism and integrity in every client interaction.
Benefits
- 100% Remote Flexibility
- Unlimited Income Potential
- Comprehensive Training & Mentorship
- Weekly Pay + Performance Bonuses
- Health insurance reimbursement
- Company-supported life insurance
- Accidental death coverage
- Leadership development opportunities
- Industry-Leading Technology
- Recognition & Incentives (Leadership conventions, Incentive travel, Recognition programs, Professional development events)
- Career Growth Without Limits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
