Remote Benefits Sales Representative | Customer Service | Work From Home

Globe Life AIL - Lisa Russel•Columbus, GA

11h•Remote

About The Position

AO – Globe Life is seeking motivated, people-focused professionals to join our team as Remote Benefits Sales Representatives. You'll meet virtually with clients who have requested information, learn about their needs, explain available benefit options, and help them select coverage that fits their circumstances. Our approach is centered on education, service, and trust—not high-pressure sales tactics. No prior insurance experience is required. We provide training, mentorship, licensing guidance, and ongoing professional development.

Requirements

Be at least 18 years of age
Be legally authorized to work in the United States
Be physically located within the United States
Have access to a computer or laptop
Have reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable communicating through Zoom and phone
Be willing to complete training and professional development
Be willing and able to obtain the required state Life & Health Insurance License
Strong communication and interpersonal skills
Customer service and relationship-building ability
Confidence speaking with clients virtually
Active listening and problem-solving skills
Positive, professional attitude
Self-motivation and personal accountability
Goal-oriented mindset
Strong organization and time management
Ability to work independently from home
Coachability and willingness to learn
Professionalism and integrity
Desire for personal and professional growth

Nice To Haves

Previous experience is helpful but not required.
Candidates often bring transferable skills from: Customer Service, Sales, Retail, Hospitality, Healthcare, Banking or Financial Services, Education, Military Service, Call Centers, Administrative Support, Client Relations, Account Management

Responsibilities

Meet with clients virtually through scheduled Zoom and phone appointments
Connect with individuals and families who have requested information about available benefits
Ask questions to understand each client's needs, priorities, and goals
Explain life, accident, and supplemental health insurance options clearly
Provide personalized benefit recommendations based on client needs
Answer questions regarding coverage, benefits, and enrollment
Assist clients through the application and enrollment process
Provide ongoing customer service and follow-up
Maintain accurate digital client records and documentation
Building relationships
Understanding client needs
Educating families
Presenting appropriate coverage options
Providing professional follow-up
Developing long-term client relationships