Remittance Processing Specialist II - Operator-1st Shift

Deluxe•Monterey Park, CA
•$17 - $18

About The Position

The Remittance Processing Specialist II performs daily reject decisioning and processing, including complex sorting and decision-making for non-standard or rejected transactions. The role pulls rejected transactions from processing areas using reports and processing audit trails, performs basic transaction sorting and decision-making, and headers batched items with control documents and processing headers. The position also performs high-speed mail extraction and scanning for high-speed and moderate-to-complex client handling. It processes medium- to high-complexity client sorting and transaction decisioning according to client processing instructions. The specialist is expected to work accurately and meet department performance standards, and may assist with training when needed.

Requirements

  • High school diploma, GED, or equivalent work experience.
  • Computer skills.
  • Ability to read and make decisions.
  • Ability to work independently and collaboratively on work for all clients.
  • Comfort working in a fast-paced, deadline-oriented environment.
  • Team player with good interpersonal skills.
  • Ability to adapt to change and learn new processes.
  • Must meet Deluxe-established minimum productivity and accuracy standards.
  • Ability to lift up to 25 lbs.
  • Ability to stand for long periods of time.
  • Must be at least 18 years of age.

Nice To Haves

  • One year of experience.

Responsibilities

  • Pull rejected transactions from processing areas using reports and processing audit trails.
  • Perform basic sorting and decision-making for transactions, including non-standard or rejected items.
  • Header batched items with control documents and processing headers.
  • Perform high-speed mail extraction and scanning for high-speed and moderate-to-complex client handling.
  • Sort and make decisions on transactions for medium- to high-complexity clients according to processing instructions.
  • Process work accurately and maintain performance output in accordance with department standards.
  • Assist with training when needed.

Benefits

  • Healthcare coverage, including medical, dental, and vision.
  • Paid time off, volunteer time off, and holidays.
  • Employer-matched retirement plan.
  • Employee stock purchase plan.
  • Short-term and long-term disability.
  • Infertility treatment, adoption, and surrogacy assistance.
  • Tuition reimbursement.
  • Commission or an annual performance incentive plan.
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