Relief Manager - Restaurants - MGM Grand

MGM Resorts • Las Vegas, NV

7d • Onsite

About The Position

As a Relief Manager at MGM Grand, you will lead and support food and beverage operations across the property, working with a variety of teams, service styles, and guest experiences. This operational leadership role calls for adaptability, collaboration, and flexibility to support business needs across day, evening, weekend, holiday, and overnight shifts. You will help develop and inspire teams, deliver exceptional guest service, and support operational excellence and memorable guest experiences.

Requirements

• High school diploma or GED.
• At least 2 years of relevant experience.
• Ability to work a flexible schedule, including nights, holidays, and weekends.

Nice To Haves

• Previous experience managing employees under a collective bargaining agreement.

Responsibilities

• Lead and manage daily restaurant operations, including fiscal budgets, labor productivity, scheduling, inventory control, guest service standards, and marketing strategy execution to support short-term profitability.
• Execute the restaurant’s business plan and assist the General Manager in developing and carrying out tactics to achieve goals and targets.
• Assist the General Manager with restaurant human resources responsibilities, including fostering teamwork, providing performance feedback and recognition, and supporting hiring, training, and succession planning.
• Support compliance with company policies, legal requirements, employment law, collective bargaining agreements, and the company’s diversity commitment and third-party representation philosophy.
• Interact frequently with guests to ensure satisfaction, address complaints, and manage guest feedback channels using approved company practices.
• Work with the culinary team to ensure a seamless service experience between the kitchen and dining room.
• Execute policies, operating procedures, training programs, directives, menus, rules, and regulations for restaurant staff.
• Lead execution of restaurant food and beverage and company-wide initiatives and programs.
• Maintain high standards of health, sanitation, and cleanliness in all beverage areas.
• Ensure restaurant staff complete all company compliance training.
• Maintain excellent knowledge of the venue’s food and beverage products, menu items, and equipment used to perform duties.

Benefits

• Wellness incentive programs supporting physical and mental health.
• Company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and more.
• Free meals in the employee dining room.
• Free parking on and off shift.
• Health and income protection benefits for eligible employees.
• Professional and personal development programs and networking opportunities.
• Volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED