Assistant General Manager - Tap - MGM Grand
About The Position
The Assistant General Manager at TAP Sports Bar inside MGM Grand supports the General Manager in leading restaurant operations and developing a high-performing management and service team. The role shares responsibility for operational excellence, financial goals, teamwork, accountability, and exceptional guest experiences consistent with MGM Resorts’ policies, procedures, and service standards. The Assistant General Manager oversees staffing, scheduling, training, and team development; executes strategic initiatives from property Food & Beverage leadership; maintains venue standards; and helps ensure guests have a memorable dining experience. The position also works closely with the culinary team to coordinate service between the kitchen and dining room.
Requirements
- High school diploma or GED required.
- At least 2 years of prior relevant experience required.
Nice To Haves
- Beverage knowledge preferred.
- Previous experience working in a high-volume restaurant preferred.
- Previous experience managing employees under a collective bargaining agreement.
Responsibilities
- Lead and manage daily restaurant operations, including fiscal budgets, labor productivity, scheduling, inventory control, guest service standards, and marketing strategy execution to support short-term profitability.
- Execute the restaurant’s business plan and assist the General Manager in developing and carrying out tactics to achieve goals and targets.
- Assist the General Manager with restaurant human resources responsibilities, including fostering teamwork, providing feedback and recognition, supporting employee satisfaction, hiring, training, succession planning, diversity commitments, and compliance with company policies, legal requirements, employment law, and collective bargaining agreements.
- Interact frequently with guests to assess satisfaction, respond to complaints, and take appropriate action.
- Manage restaurant guest feedback channels using approved company practices.
- Work with the culinary team to provide a seamless service experience between the kitchen and dining room.
- Ensure execution of restaurant policies, operating procedures, training programs, directives, menus, rules, and regulations.
- Lead execution of Food & Beverage and company-wide initiatives and programs at the restaurant.
- Maintain health, sanitation, and cleanliness standards in all Beverage areas.
- Ensure restaurant staff complete all required company compliance training.
- Maintain excellent knowledge of the venue’s food and beverage products, menu items, and equipment used to perform duties.
Benefits
- Wellness incentive programs supporting physical and mental health.
- Company hotel, food and beverage, retail, and entertainment discounts, plus discounts with company partners.
- Free meals in the employee dining room.
- Free parking on and off shift.
- Health and income protection benefits for eligible employees.
- Professional and personal development programs, networking opportunities, and community volunteer opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
