Assistant General Manager - Tap - MGM Grand

MGM Resorts International • Las Vegas, NV

3d • Onsite

About The Position

The Assistant General Manager at TAP Sports Bar inside MGM Grand plays a key leadership role in a lively restaurant and sports-viewing venue. Working closely with the General Manager, this position helps develop a high-performing management and service team and deliver guest experiences that reflect MGM Resorts standards. The Assistant General Manager shares responsibility for operational excellence, financial goals, teamwork, accountability, and hospitality. The role oversees staffing, scheduling, training, and team development; carries out initiatives from property Food & Beverage leadership; maintains venue standards; and works in accordance with MGM Resorts policies, procedures, and service standards.

Requirements

• High school diploma or GED.
• At least 2 years of relevant experience.
• Previous experience managing employees under a collective bargaining agreement.

Nice To Haves

• Beverage knowledge.
• Previous experience working in a high-volume restaurant.

Responsibilities

• Lead daily restaurant operations, including fiscal budgets, labor productivity, scheduling, inventory control, guest service standards, and marketing strategy execution to support short-term profitability.
• Execute the restaurant’s business plan and assist the General Manager in developing and carrying out tactics to meet goals and targets.
• Assist the General Manager with human resources responsibilities, including promoting teamwork, providing performance feedback and recognition, supporting employee satisfaction, and managing hiring, training, and succession planning.
• Support the company’s diversity commitment and ensure adherence to company policies, legal requirements, employment law, collective bargaining agreements, and the company’s third-party representation philosophy.
• Interact frequently with guests, address complaints, take appropriate action, and manage guest feedback through approved company practices.
• Work with the culinary team to ensure a seamless service experience between the kitchen and dining room.
• Execute restaurant policies, operating procedures, training programs, directives, menus, rules, and regulations for staff.
• Lead the restaurant’s execution of Food & Beverage and company-wide initiatives and programs.
• Maintain high standards of health, sanitation, and cleanliness throughout Beverage areas.
• Ensure restaurant staff complete all company compliance training.
• Maintain excellent knowledge of venue food and beverage products, menu items, and equipment used in the role.

Benefits

• Wellness incentive programs to support physical and mental health.
• Access to company hotel, food and beverage, retail, and entertainment discounts, as well as partner discounts on travel, electronics, online shopping, and more.
• Free meals in the employee dining room.
• Free parking on and off shift.
• Health and income protection benefits for eligible employees.
• Professional and personal development through programs and networking opportunities, as well as community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED