Relief CSR Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Liberal, KS

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About The Position

The Relief Customer Service Representative builds positive working relationships with customers and works to exceed their expectations while meeting individual sales growth goals. Representing Vestis professionally, the role generates customer goodwill and loyalty while providing product and service support to clients on a designated route. The position requires independently managing deliveries, operating a company step van safely, supporting route growth and new business, and addressing customer needs. The work may involve adverse and varying weather, a fast-paced setting, and irregular or long hours. The role also involves routine lifting and maneuvering of at least 25 pounds, occasional lifting of 50 or more pounds, and bending, squatting, climbing, and reaching. A high school degree or equivalent and a valid driver’s license are required.

Requirements

Must be at least 21 years of age.
Must have a valid driver’s license and an excellent driving record.
Customer service experience involving frequent contact with a wide variety of customers.
Strong math and basic computer skills.
Excellent customer service and verbal communication skills.
Ability to work independently, exercise sound judgment, and think quickly to identify and resolve customer concerns.
High school degree or equivalent.
Ability to routinely lift and maneuver at least 25 pounds and load and unload product from a truck without assistance.
Ability to occasionally lift and maneuver 50 or more pounds.
Ability to bend, squat, climb, and reach.

Nice To Haves

Demonstrated experience selling services or products and generating new business.

Responsibilities

Safely operate a company step van in the designated area to provide products and services to clients.
Verify daily vehicle preventative maintenance and maintain proper operator documentation.
Independently manage the daily route to ensure accurate and timely product delivery.
Load and unload product in accordance with company policies, procedures, and guidelines.
Review invoices daily for completeness and accuracy and make corrections as needed.
Meet sales goals and promote overall route growth to enhance profitability.
Develop leads and prospects, contact prospective customers, solicit business, prepare service agreements, and install new accounts.
Assist the sales organization in procuring additional new business.
Understand and clearly communicate services, policies, and pricing methods to customers.
Monitor customer feedback and handle customer issues promptly and courteously.
Take responsibility for personal safety and the safety of others, using proper precautions, tools, and equipment and following safe work practices and policies.
Perform other duties as required or assigned that are reasonably within the scope of the role.