Relief CSR Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Canton, NC

13d

About The Position

The Relief Customer Service Representative (CSR) builds positive working relationships with customers and works to exceed their expectations while meeting individual sales growth goals. As an advocate for Vestis, the role generates goodwill and customer loyalty while providing professional service. The position operates a company step van in a designated area, manages a daily route independently, delivers and loads/unloads products, and supports sales growth and customer retention.

Requirements

Must be at least 21 years old.
Valid driver's license and excellent driving record.
Customer service experience involving consistent contact with a wide variety of customers.
Strong math and basic computer skills.
Excellent customer service and verbal communication skills.
Ability to work independently, exercise sound judgment, and think quickly to identify and resolve customer concerns.
High school degree or equivalent.

Nice To Haves

Demonstrated experience selling services or products and generating new business.

Responsibilities

Safely operate a company step van in the designated area to provide products and services to clients.
Verify daily vehicle preventative maintenance and maintain proper operator documentation.
Manage the daily route independently to ensure accurate and timely product delivery.
Load and unload products according to company policies, procedures, and guidelines.
Review invoices daily for complete and accurate information and make corrections as needed.
Meet sales goals and promote route growth to enhance profitability.
Develop leads and prospects, contact prospective customers, solicit business, prepare service agreements, and install new accounts.
Assist the sales organization in procuring additional new business.
Understand and clearly communicate services, policies, and pricing methods to customers.
Monitor customer feedback and promptly and courteously handle customer issues.
Take responsibility for personal safety and the safety of others by using proper precautions, tools, and equipment and adhering to safe work practices and policies.
Perform other duties as required or assigned that are reasonably within the scope of the role.