Relationship Manager

UNITED NEGRO COLLEGE FUND•Washington, DC

10d•Hybrid

About The Position

The Relationship Manager administers the AltFinance Fellowship Scholarship Program within UNCF’s Scholarships and Programs Division. The role involves working with donors, students, institutional contacts, and internal staff to maintain and grow assigned programs, while building relationships that support program renewal, increased funding opportunities, and donor and customer engagement. Program administration may involve scholarships based on factors such as geography, gender, financial need, merit, or degree type. The position manages scholarship-program planning, coordination, awarding, fund processing, reporting, financial monitoring, and fund distribution. It also coordinates with development staff, donors, grantors, institutional administrators, committees, and UNCF Accounting to support program delivery and required reports. The role is hybrid, with four days on-site and one day remote per week at UNCF’s Washington, DC headquarters. Background checks are required.

Requirements

Bachelor’s degree from a four-year college or university.
3–5 years of experience in program administration and/or management.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
Ability to solve practical problems and interpret written, oral, diagrammatic, or schedule-based instructions.
Sound professional judgment.
Strong organizational, written communication, and oral communication skills.
Proficiency with Microsoft O365 apps, products, and services, including Excel and PowerPoint.

Nice To Haves

Familiarity with higher education and the administrative and student campus culture at Historically Black Colleges and Universities (HBCUs).
Understanding of college admissions, financial aid, and/or scholarship funding processes.
Salesforce CRM experience.
PowerPoint proficiency is listed as desired.

Responsibilities

Manage day-to-day administration of the AltFinance Fellowship Scholarship Program, including planning, coordination, awarding, and processing scholarship funds.
Write reports to donors and work with the program’s Development Officer on funding new and continuing scholarship and institutional initiatives.
Work with Area Development staff and donors to implement and carry out programs effectively.
Coordinate program administration with the appropriate fundraising department.
Monitor the financial activity of assigned scholarship programs.
Maintain relationships with administrators at UNCF-member and non-UNCF institutions to ensure accurate student verifications.
Collaborate with Area and National Development staff to prepare and submit detailed annual scholarship-award reports on time.
Work with UNCF Accounting to obtain the annual financial report for submission to the Grantor.
Track renewable scholarship funds and ensure they are properly allocated and distributed each year.
Work with Grantors and coordinate selection committee meetings.
Respond to client inquiries within 24–48 hours and maintain contact records in UNCF’s Salesforce CRM.
Perform other duties as assigned.