Relationship Manager I - Business Banking

PNC•Kaufman, TX

7d•Onsite

About The Position

At PNC, employees work together to deliver a strong customer experience and contribute to an inclusive workplace. This Relationship Manager role is within PNC’s Business Banking organization and is based in the South Dallas market. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. The role manages relationships with new and existing business clients, generally with basic risk and needs complexity, and works under a higher degree of supervision. With direction, the Relationship Manager acquires, expands, and retains client relationships to generate revenue and deepen share of wallet. The role handles origination, financial analysis, negotiation, and documentation for credit and non-credit products and services; manages risk and quality; identifies client opportunities and offers relevant ideas and insights; and builds internal and external networks to acquire or expand client relationships. The position also uses reporting and sales tools to identify and convert sales opportunities and applies credit fundamentals and internal policies to evaluate and mitigate credit risk. Candidates typically have a university or college degree and at least three years of relevant or direct industry experience. In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered. No certification or license is required. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Typically requires a university or college degree and 3+ years of relevant or direct industry experience.
In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Preferred skills include book-of-business management, client relationship building, credit processes and products, customer engagement, decision-making, financial analysis, and identifying sales opportunities.
Relevant competencies include business acumen, client relationship management, customer experience management, decision-making and critical thinking, effective communication, prospecting, selling, and technology savvy.
No required certifications or licenses.
No required or preferred language assessments.

Nice To Haves

Certifications are often desired.
Preferred skills include book-of-business management, client relationship building, credit processes and products, customer engagement, decision-making, financial analysis, and identifying sales opportunities.

Responsibilities

Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet.
Manage relationships with new and existing clients in a book of business, working toward sales, revenue, and market-share goals.
Originate, analyze, negotiate, and document credit and non-credit products and services.
Manage risk and quality for new and existing clients, identifying and mitigating regulatory, reputational, operational, and credit risks.
Identify client opportunities and provide ideas and insights based on clients’ needs and financial well-being.
Increase client engagement and loyalty.
Build internal and external relationships, including community and industry relationships, to acquire new clients, expand existing relationships, and enhance the client experience.
Present PNC’s full range of products and services to clients and use reporting and sales tools to identify and convert sales opportunities.
Analyze, evaluate, and mitigate credit risk using credit fundamentals and internal credit policies.
Apply customer-focused practices and manage risks in accordance with PNC’s Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Nine occasional absence days each year, unless otherwise required by law, depending on eligibility.
15 to 25 vacation days each year depending on career level and eligibility.