Relationship Banker - All Region Float (Senior Teller)
About The Position
United Bank is seeking a full-time Relationship Banker to serve its 13 branches, with the listed job location at the Jenison Branch in Jenison, Michigan. The role focuses on building customer relationships and helping customers meet their financial objectives. The Relationship Banker is often a customer's first impression of United Bank and provides assistance with banking needs, including transactions, account management, referrals to affiliates, and general office and banking tasks. The position also contributes to customer experience by making loans, opening accounts, cross-selling services, resolving problems, and building relationships that support account retention. The employee is responsible for applicable compliance matters and may be assigned special projects or additional duties. The bank welcomes candidates with banking experience as well as those new to the industry.
Requirements
- One-year certificate from a college or technical school; 3 to 6 months of related experience and/or training; or an equivalent combination of education and experience.
- Strong verbal and written communication skills.
- Strong attention to detail and organizational skills.
- Ability to build relationships, follow instructions, learn new tasks, and follow up.
- Ability to perform regular standing and walking, utilize hands and arms, and talk and hear.
Responsibilities
- Assist customers with banking needs, including processing transactions and managing accounts.
- Refer customers to affiliates and perform general office and banking tasks.
- Make loans and open new accounts.
- Cross-sell services and resolve customer problems.
- Build customer relationships to support account retention and help customers meet their financial objectives.
- Handle compliance matters related to the position.
- Complete special projects or additional duties as assigned.
Benefits
- Paid vacation and sick leave (ESTA).
- Health, dental, vision, and life insurance.
- Long- and short-term disability.
- 401(k) retirement plan with company match.
- Education reimbursement.
- Wellness opportunities.
- Training and development opportunities.
- Pay for performance.
- Promotion-from-within philosophy.
- Access to bank products and services.
- Veteran-friendly employer.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
