Relationship Banker

Columbia Bank•Burien, WA

11d•Onsite

About The Position

Relationship Bankers build meaningful, long-term client relationships by providing customized financial solutions, sound advice, and service aligned with the bank’s Breakthrough Client Service Standards. They help clients meet their financial goals through financial reviews, recommendations, and collaboration with internal Bank partners. They engage customers in the community and support customers in choosing digital and traditional banking services. The Relationship Banker is the branch’s primary associate for opening new deposit accounts and originating consumer loans, and may originate some small business loans. The role builds and maintains a loan and deposit portfolio, educates customers about services offered by internal partners, performs outbound calls and business-development activities, develops a prospect pipeline, and independently supports and resolves issues involving digital products and services. Community support may include events during or after business hours, weekends, volunteerism, and sponsorship activities. The position is fully onsite at 224 SW 152nd Street, Burien, WA 98166-2308. The pay range is $25.00–$31.00 per hour; the selected candidate’s rate depends on job-related factors. Performance-based incentive compensation may also be available. The position may require authorization to act as a Bank MLO for open-end transactions only, such as home equity lines of credit. It is not authorized for closed-end mortgage transactions. MLOs must register in compliance with SAFE Act requirements.

Requirements

High school diploma or GED.
At least 2 years of banking and/or demonstrated sales experience.
At least 2 years developing current and new client relationships, achieving sales goals, and building referral sources in a banking or retail environment, with client service and cash-handling experience.
At least 2 years in a lending function involving loan origination and processing.
In-depth knowledge of consumer and business products and services.
Demonstrated proficiency in consumer and business lending, including consumer lending and basic business lending skills.
Ability to understand cash flow, financial statements, and market risk.
Ability and desire to build technology skills across delivery channels, including online banking platforms, Bill Pay, E-Statements, mobile banking, ATMs, and business banking applications.
If acting as a Bank MLO, register in compliance with SAFE Act requirements; this position is limited to open-end mortgage transactions and is not authorized for closed-end transactions.

Responsibilities

Build and maintain meaningful, long-term client relationships and provide customized financial solutions and sound financial advice.
Conduct client financial reviews and business financial reviews to identify needs and recommend solutions.
Make recommendations and follow through on commitments to clients while delivering service aligned with the bank’s Breakthrough Client Service Standards.
Open new deposit accounts and originate consumer loans; originate some small business loans.
Build and maintain a loan and deposit portfolio.
Educate customers about services offered by internal partners, including Treasury Management services.
Make proactive outbound calls to current and prospective consumer and small business customers.
Partner with the branch Manager on community-based outbound business-development meetings when appropriate.
Develop a pipeline of prospects through in-branch and outbound business-development activities.
Independently support and resolve client issues involving digital products and services.
Support the community through events, volunteerism, and sponsorship activities, which may occur during or after business hours and on weekends.

Benefits

Competitive incentive plan and potential performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth opportunities.
Eligible associates scheduled to work at least 30 hours weekly receive comprehensive healthcare coverage, including medical, dental, and vision plans.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program and mental health resources.
Life insurance and disability insurance.
Tuition assistance.
Identity theft protection and legal support.
Auto and home insurance and pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.