Relationship Banker - Chicago Suburban SW

Bank of America • Westmont, IL

6d • $25 - $27 • Onsite

About The Position

At Bank of America, Relationship Bankers help make clients’ financial lives better through meaningful connections and responsible growth. This role engages clients in the financial center lobby, educates them about and assists with transactions using self-service resources such as mobile and online banking or ATMs, and processes cash transactions accurately and efficiently when needed. Bankers have in-depth conversations to understand clients’ financial and life priorities and connect them with solutions aligned to their goals.

The position is open across the Chicago suburban southwest market. The specific financial center assignment is based on business needs. New hires train at one financial center and may later move to another location within a reasonable commuting distance of home, as permitted by applicable law. The company emphasizes in-office collaboration, engagement, career development, and role-appropriate flexibility.

This is a 40-hour-per-week, first-shift role. The position is compensated with a base salary and is not incentive eligible. The stated pay range is $25.00–$26.77 per hour, with offers based on experience, education, and skill set. The role is benefits eligible and includes access to paid time off and employee support resources.

Requirements

• High school diploma, GED, secondary school qualification, or equivalent.
• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results while acting in the client’s best interest.
• Ability to collaborate effectively and build and nurture strong relationships.
• Passion, commitment, and drive to deliver an experience that improves clients’ financial lives.
• Confidence identifying solutions for new and existing clients based on their needs.
• Effective, confident communication and comfort engaging with all clients.
• Ability to learn and adapt to new information and technology platforms.
• Confidence educating clients on simple banking transactions through self-service technologies such as ATMs, online banking, and mobile banking.
• Strong critical-thinking and problem-solving skills to meet clients’ needs.
• Ability to follow established processes and guidelines and applicable laws and regulations.
• Ability to manage time and capacity efficiently.
• Ability to focus on results while acting in the client’s best interest.
• Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance.

Nice To Haves

• Experience in financial services and knowledge of the financial services industry, products, and solutions.
• One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
• Six months of cash-handling experience.
• Bachelor’s degree or business-relevant associate’s degree, such as business management, business administration, or finance.

Responsibilities

• Execute the bank’s risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Follow established processes and guidelines, doing what is right for clients and the bank and adhering to applicable laws and regulations.
• Build business knowledge and a professional network by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience.
• Manage cash responsibilities.
• Engage clients in the lobby, educate and assist them with self-service banking transactions, and process cash transactions as needed.
• Have in-depth conversations with clients to understand their financial and life priorities and connect them with solutions that meet their financial goals.

Benefits

• Benefits eligibility.
• Access to paid time off.
• Resources and support for employees’ physical, emotional, and financial wellness.
• Affordable, competitive, and flexible benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED