Relationship Banker

Old National Bank•Warren, MN

14d•$17 - $30

About The Position

Old National Bank is hiring Relationship Bankers to build and strengthen client relationships through personalized financial advice and solutions. The role involves understanding clients’ needs, offering guidance, and connecting them with relevant bank products and services to support their financial goals. Relationship Bankers create positive client experiences through proactive outreach, meaningful conversations, and effective problem resolution, while contributing to banking center growth and performance. They are also active in their communities, building relationships and supporting the bank’s reputation. Positions may be assigned to one banking center or support multiple locations within a market. The role has two levels. A Relationship Banker develops foundational skills in client engagement, consultative sales, products, systems, and banking operations, and is expected to complete onboarding, training, and licensing requirements. A Relationship Banker II is fully proficient and independently manages client relationships, consistently meets or exceeds performance goals, and executes the full sales process. Progression to Relationship Banker II is expected within approximately 12 months, based on training completion, demonstrated capability, and sustained performance. The salary range is $17.00 to $29.75 per hour. Actual offers may vary according to position responsibilities, relevant skills and experience, education, and geographic location.

Requirements

High school diploma or equivalent.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but is not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.
Equivalent experience to completion of the Relationship Banker learning path for the Relationship Banker II level.

Responsibilities

Build and grow client relationships by understanding needs and providing personalized financial solutions.
Engage clients proactively through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that support client goals.
Partner with internal specialists to connect clients to broader banking capabilities when appropriate.
Deliver a consistent, high-quality client experience.
Achieve individual performance goals involving account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures that protect clients and the bank, including fraud prevention and risk awareness practices.
Collaborate with teammates, share best practices, and support team performance.
Participate in community activities and outreach to build relationships and generate business.
Continue developing skills and knowledge to improve performance and client outcomes.
Complete required onboarding, learning, and licensing milestones within established timeframes.
At the Relationship Banker II level, independently manage client relationships, conduct proactive outreach, execute the full sales process, and consistently meet or exceed performance goals.