Relationship Banker

Associated Bank • Germantown, WI

13d • $17 - $29

About The Position

Associated Bank is hiring a Relationship Banker to build customer relationships, provide exceptional service, process transactions, and help customers address their financial needs. The role includes recommending relevant products and services, opening accounts, and connecting customers with specialists across insurance, mortgage, and other teams. The banker also supports branch operations and compliance, completes training and certification milestones through the Banker Roadmap program, demonstrates digital banking tools, and promotes bank offerings through community and in-store outreach. Associated Bank offers training, hands-on experience, mentorship, and opportunities for professional growth and advancement.

Requirements

• High school diploma or an equivalent combination of education and experience.
• Up to 2 years of customer-facing sales and/or service experience.
• Complete a credit check as required under 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.
• Represent yourself and your own experiences during the recruiting and hiring process.
• Successfully complete the required background check.

Nice To Haves

• Experience in banking, financial services, or retail sales.

Responsibilities

• Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers’ financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
• Participate in the Banker Roadmap program and complete training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in-store outreach.
• Report suspicious activity, customer complaints, procedure violations, and ethical concerns as required.

Benefits

• 401(k) and pension plans.
• Paid time off to volunteer in the community.
• Diversity-focused Colleague Resource Groups.
• Competitive salaries and professional development and advancement opportunities.
• Well-being programs and incentives.
• Parental leave.
• Employee stock purchase plan.
• Military benefits.
• Personal banking, loan, investment, and insurance benefits.
• Comprehensive training, hands-on experience, and mentorship.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED