Relationship Banker - Bilingual Spanish Language Preferred

Bank of America • Bainbridge Island, WA

4d • $25 - $27 • Onsite

About The Position

At Bank of America, the Relationship Banker engages clients in the lobby, educating and assisting them with transactions through self-service resources such as mobile banking, online banking, and ATMs. The role accurately and efficiently processes cash transactions as needed and holds in-depth conversations with clients to understand their financial and life priorities and connect them with solutions that meet their financial goals.

The position is based at the Bainbridge Island financial center in Washington. Bank of America describes an in-office culture intended to support collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs. This role is compensated with a base salary and is not incentive eligible.

Requirements

• High school diploma, GED, secondary school education, or equivalent.
• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results and client interests.
• Ability to collaborate effectively and build and nurture strong relationships.
• Passion, commitment, and drive to improve clients’ financial lives.
• Confidence identifying solutions for new and existing clients based on their needs.
• Effective and confident communication skills and comfort engaging with all clients.
• Ability to learn and adapt to new information and technology platforms.
• Confidence educating clients on simple transactions using self-service technologies such as ATMs, online banking, and mobile banking.
• Strong critical-thinking and problem-solving skills.
• Ability to follow established processes and guidelines and applicable laws and regulations.
• Efficient time and capacity management, with a focus on results and clients’ best interests.
• Ability to work weekends and/or extended hours, potentially at any financial center within a reasonable distance.

Nice To Haves

• Preferred bilingual Spanish language ability.
• Experience in financial services and knowledge of financial services products and solutions.
• One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
• Six months of cash-handling experience.
• Bachelor’s degree or business-relevant associate degree, such as business management, business administration, or finance.

Responsibilities

• Engage clients in the lobby and educate and assist them with self-service banking transactions.
• Accurately and efficiently process cash transactions for clients as needed.
• Build relationships with clients and learn about their financial needs and priorities to connect them with appropriate solutions.
• Execute the bank’s risk culture and strive for operational excellence.
• Follow established processes and guidelines, applicable laws, and regulations.
• Partner with experts in small business, lending, and investments to grow business knowledge and network.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience and manage cash responsibilities.

Benefits

• Benefits eligibility.
• Access to paid time off.
• Resources and support for employees.
• Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED