Relationship Banker (Bilingual Spanish Preferred)

Associated Bank•Green Bay, WI

16h•Onsite

About The Position

Associated Bank is hiring a Relationship Banker to build customer relationships, provide exceptional service, process transactions, and help customers find financial solutions. The role offers hands-on banking experience, training and mentorship, participation in the Banker Roadmap program, and opportunities for certification and career advancement. The position is located at 2241 Main St., Green Bay, Wisconsin. A credit check is required under 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z. Spanish is preferred, as reflected in the posting title.

Requirements

High school diploma or an equivalent combination of education and experience.
Up to 2 years of customer-facing sales and/or service experience.
Complete a credit check as required for the position.
Represent oneself and one's own experiences directly during the recruiting and hiring process.
Spanish is preferred.

Nice To Haves

Experience in banking, financial services, or retail sales.
Spanish language skills.

Responsibilities

Deliver customer service by efficiently processing transactions and addressing customer needs.
Identify opportunities to recommend products and services that support customers’ financial wellness.
Open new accounts and build lasting relationships through personalized service.
Partner with specialists in insurance, mortgage, and other teams to provide comprehensive financial solutions.
Support branch operational integrity and compliance with policies and regulations.
Participate in the Banker Roadmap program and complete training milestones and certification requirements.
Educate customers about digital banking options and demonstrate tools that enhance their banking experience.
Promote bank offerings and engage prospective customers through community and in-store outreach.
Comply with applicable enterprise policies, procedures, laws, and regulations, including the Bank Secrecy Act.
Report suspicious activity to Financial Intelligence; report customer complaints and procedure violations to management or HR; and report ethical concerns through the Ethics Hotline when needed.