Relationship Banker (Bilingual Spanish Preferred)
About The Position
Associated Bank is seeking a Relationship Banker to build customer relationships, deliver exceptional service, process transactions, and help customers address their financial needs. The role involves recommending products and services, opening accounts, and connecting customers with specialists across insurance, mortgage, and other teams. The banker also supports branch operations and compliance, participates in the Banker Roadmap training and certification program, educates customers about digital banking, and engages prospective customers through community and in-store outreach. The position is located at 2241 Main St., Green Bay, Wisconsin. A credit check is required under Regulation Z. Spanish is preferred.
Requirements
- High school diploma or an equivalent combination of education and experience.
- Up to 2 years of customer-facing sales and/or service experience.
- Ability to complete a credit check as required for the position.
Nice To Haves
- Bilingual Spanish.
- Experience in banking, financial services, or retail sales.
Responsibilities
- Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
- Identify opportunities to recommend products and services that support customers’ financial wellness.
- Open new accounts and build lasting relationships through personalized service.
- Partner with insurance, mortgage, and other specialists to provide comprehensive financial solutions.
- Support branch operational integrity and compliance by adhering to policies and regulations.
- Participate in the Banker Roadmap program and complete training milestones and certification requirements.
- Educate customers about digital banking options and demonstrate tools that enhance their banking experience.
- Promote bank offerings and engage prospective customers through community and in-store outreach.
- Report suspicious activity, customer complaints, procedure violations, and ethical concerns as required.
Benefits
- 401(k) and pension plans.
- Paid time off to volunteer in the community.
- Diversity-focused Colleague Resource Groups.
- Professional development and advancement opportunities.
- Well-being programs and incentives.
- Parental leave.
- Employee stock purchase plan.
- Military benefits.
- Personal banking, loan, investment, and insurance benefits.
- Comprehensive training, hands-on experience, and mentorship.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
