Relationship Banker (Bilingual Spanish Preferred)

Associated Bank•Paradise, WI

About The Position

Associated Bank is seeking a Relationship Banker to build customer relationships, provide exceptional service, process transactions, and help customers identify financial solutions. The role offers hands-on banking experience, comprehensive training, mentorship, completion of banker certification, and opportunities for career advancement. The position operates in compliance with internal policies and applicable laws and regulations, including Bank Secrecy Act/Anti-Money Laundering and S.A.F.E. Act requirements. The employee must submit required information, obtain a unique identifier, and maintain registration requirements under the S.A.F.E. Act. A credit check is required under Regulation Z. The role also involves promoting bank offerings and engaging prospective customers through community and in-store outreach.

Requirements

High school diploma or equivalent combination of education and experience.
Up to 2 years of customer-facing sales and/or service experience.
Submit required information, obtain a unique identifier, and maintain registration requirements under the S.A.F.E. Act.
Meet the credit-check requirement for the position.

Nice To Haves

Bilingual Spanish preferred.
Experience in banking, financial services, or retail sales.

Responsibilities

Efficiently process transactions and address customer needs while delivering outstanding customer service.
Identify opportunities to recommend products and services that support customers’ financial wellness.
Open new accounts and build lasting customer relationships through personalized service.
Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
Support branch operational integrity and compliance with policies and regulations.
Participate in the Banker Roadmap program and complete training milestones and certification requirements.
Educate customers about digital banking options and demonstrate tools that enhance their banking experience.
Promote bank offerings and engage prospective customers through community and in-store outreach.
Comply with applicable enterprise policies, laws, and regulations, including Bank Secrecy Act requirements.
Report suspicious activity to Financial Intelligence, customer complaints and procedure violations to management or HR, and ethical concerns through the Ethics Hotline as appropriate.