Banking Center Relationship Banker 2 L.I.C. Ditmars Blvd

Santander

5d • $35,250 - $58,000

About The Position

Webster Bank, a division of Santander Bank, N.A., is hiring a Relationship Banker II to serve Banking Center customers and help the team meet sales, service, and operational goals. The role processes customer financial transactions in accordance with applicable laws, regulations, and bank policies. It also uses communication and active listening to understand customers’ financial needs, build trust, identify sales opportunities, generate leads, and deliver quality service.

The Relationship Banker II develops partnerships with other business segments through collaboration and communication, and assists with supervising and coaching fellow bankers. The position supports Banking Center growth and profitability, maintains compliance and operational standards, and may require a flexible or rotating schedule, weekend or extended-hour work, and travel to alternate Banking Centers.

Requirements

• High school diploma or GED required.
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of bank products and services.
• Keep current with systems used for branch transaction processing.
• Strong customer service skills and ability to support teamwork and create a positive working environment.
• Ability to work a flexible and/or rotating schedule; may be required to work Saturdays, Sundays, and extended hours.
• Travel to alternate Banking Centers may be required.
• Must be legally authorized to work in the United States full-time without employer sponsorship to commence employment.

Nice To Haves

• Associate degree and/or bachelor’s degree preferred.
• 3–4 years of customer service and needs-based banking sales experience preferred.
• 0–2 years of supervisory experience preferred.
• Established work history or equivalent demonstrated through work experience, training, military service, or education.

Responsibilities

• Respond to customer needs accurately and promptly, using available resources and tools.
• Assess customers’ needs and recommend appropriate financial products and services through needs-based conversations.
• Perform routine teller transactions, including deposits, withdrawals, check cashing, and loan payments.
• Support sales, retention, and other bank initiatives to advance Banking Center growth and profitability objectives.
• Meet or exceed individual and team goals for sales, service, and operations.
• Comply with federal and state regulations and bank policies and procedures; meet or exceed branch audit and operations evaluation requirements.
• Assist in supervising Banking Center colleagues and coach fellow bankers.
• Serve as a role model and help onboard new bankers.
• Develop and maintain partnerships with other business segments through collaboration and communication.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED