Banking Center Relationship Banker 2- South Huntington, NY

Banco Santander•Huntington, WV

About The Position

The Relationship Banker II provides services to Banking Center customers and assists the team in achieving sales, service, and operational goals. The role processes customer financial transactions in accordance with applicable bank rules, regulations, guidelines, policies, and procedures. Through clear communication and active listening, the banker identifies customer financial needs, builds trust, recommends appropriate products and services, develops sales opportunities and leads, and provides quality customer service. The role also supports Banking Center growth and profitability initiatives, works collaboratively with other business segments, and helps supervise, coach, and onboard fellow bankers. The position requires keeping current with branch transaction-processing systems and supporting a positive, team-oriented work environment. Travel to alternate Banking Centers may be required.

Requirements

High school diploma or GED required.
Three to four years of customer service and needs-based banking sales experience preferred.
Zero to two years of supervisory experience preferred.
Demonstrated success in leading, coaching, and motivating.
Working knowledge of all products and services.
Keep current with systems used for branch transaction processing.
Strong customer service skills and ability to support teamwork and create a positive working environment.
Ability to work a flexible and/or rotating schedule; Saturdays, Sundays, and extended hours may be required.
Travel to alternate Banking Centers may be required.
Must be legally authorized to work in the United States full-time without employer sponsorship to commence employment.

Nice To Haves

Associate or bachelor's degree.
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

Respond to customer needs accurately and promptly, using available resources and tools.
Evaluate customer needs through needs-based conversations and offer appropriate financial products and services to build and deepen relationships.
Perform routine teller transactions, including deposits, withdrawals, check cashing, loan payments, and other transactions.
Support sales, retention, and other bank initiatives to achieve Banking Center growth and profitability objectives.
Meet or exceed individual and team goals in sales, service, and operations.
Comply with federal and state regulations and bank policies and procedures.
Meet or exceed branch audit and operations evaluation requirements.
Assist with supervision of Banking Center colleagues by coaching and supporting fellow bankers.
Act as a role model and help onboard new bankers.
Collaborate and communicate with other business segments to maintain strong partnerships.