Banking Center Relationship Banker 2- South Fallsburg, NY

Santander•South Fallsburg, NY

6d•$35,250 - $58,000•Onsite

About The Position

The Relationship Banker II provides services to Banking Center customers and supports the team in meeting sales, service, and operational goals. The role processes customer financial transactions in accordance with bank rules, regulations, and guidelines. Through communication and active listening, the banker identifies customers’ financial needs, builds trust, develops sales opportunities, generates leads, and provides quality service. The role also collaborates with business segments and assists with supervising and coaching fellow relationship bankers.

Requirements

High school diploma or GED required.
Demonstrated success in leading, coaching, and motivating.
Working knowledge of bank products and services.
Keep current with systems used for branch transaction processing.
Strong customer service skills and ability to support teamwork and a positive working environment.
Ability to work a flexible and/or rotating schedule; may be required to work Saturdays, Sundays, and extended hours.
Travel may be required to alternate Banking Centers.
Must be legally authorized to work in the United States on a full-time basis without employer sponsorship.

Nice To Haves

Three to four years of customer service and needs-based banking sales experience preferred.
Zero to two years of supervisory experience preferred.
Associate’s and/or bachelor’s degree preferred.
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

Respond to customer needs accurately and promptly, using available resources and tools.
Evaluate client needs and offer appropriate financial products and services through needs-based conversations.
Perform routine teller transactions, including deposits, withdrawals, check cashing, and loan payments.
Support segmentation, sales, retention, and other bank initiatives to help achieve Banking Center growth and profitability objectives.
Meet or exceed individual and team goals for sales, service, and operations.
Comply with federal and state regulations and bank policies and procedures, and meet or exceed branch audit and operations evaluation requirements.
Assist with supervising Banking Center colleagues by coaching fellow bankers, serving as a role model, and helping onboard new bankers.
Develop and maintain partnerships with business segments through collaboration and communication.