Region Relationship Banker 2- PATCHOGUE, NY

Santander • Patchogue, NY

2d • $35,250 - $58,000

About The Position

Webster Bank, a division of Santander Bank, N.A., is hiring a Region Relationship Banker 2 to support multiple banking centers within a region. The role is an individual producer who helps the team meet sales, service, and operational goals. It processes customer financial transactions according to bank rules, regulations, and guidelines, and uses communication and active listening to understand customer needs, build trust, identify sales opportunities, generate leads, and deliver quality service. The banker also builds collaborative partnerships with banking center teams and other business segments, and helps supervise and coach fellow relationship bankers.

The position requires adapting to business needs, including traveling to and supporting banking centers across the region. It includes routine teller work, financial product and service recommendations, support for sales and retention initiatives, achievement of individual and team goals, compliance with regulations and bank policies, and assistance with coaching and onboarding colleagues.

The posted annual base pay range is $35,250 to $58,000. Compensation may vary based on skills, experience, training, licensure, certifications, and location. Santander describes its rewards package as including benefits intended to support employees, their families, and well-being; specific benefits are not itemized in the posting.

Requirements

• High school diploma or GED required.
• Three to four years of customer service and needs-based banking sales experience preferred.
• Zero to two years of supervisory experience preferred.
• Working knowledge of all products and services.
• Keep current with systems used for branch transaction processing.
• Strong customer service skills and ability to support teamwork and create a positive working environment.
• Ability to travel to various banking centers within the region.
• Must be legally authorized to work in the United States on a full-time basis without employer sponsorship to commence employment.

Nice To Haves

• Associate or bachelor’s degree preferred.
• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

• Respond to customers’ needs accurately and in a timely manner, using available resources and tools.
• Evaluate clients’ needs and recommend appropriate financial products and services through needs-based conversations to build and deepen relationships.
• Perform routine teller transactions, including deposits, withdrawals, check cashing, loan payments, and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to advance banking center growth and profitability objectives.
• Achieve or exceed individual and team goals in sales, service, and operations.
• Comply with federal and state regulations, bank policies, and procedures, and meet or exceed branch audit and operations evaluation requirements.
• Assist with supervising banking center colleagues by providing coaching, serving as a role model, and helping onboard new bankers.
• Adapt scheduling and support across banking centers within the region to meet business needs.
• Build strong relationships with the banking center teams supported and collaborative partnerships with business lines.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED