Region Relationship Banker 1- Valley Stream, NY
About The Position
Webster Bank, a division of Santander Bank, N.A., is seeking an individual producer to support sales, service, and operational goals across multiple banking centers in a region. The position processes customer financial transactions in accordance with bank rules, regulations, and guidelines. The banker uses communication and active listening to understand customers’ financial needs, build trust, identify sales opportunities, generate leads, and provide quality service. The role also involves developing partnerships with banking center teams and other business segments through collaboration and communication.
Requirements
- High school diploma or General Education Degree (GED).
- Self-starter and highly motivated.
- Working knowledge of all products and services.
- Keep current with systems used for branch transaction processing.
- Strong customer service skills and ability to support teamwork and create a positive working environment.
- Legally authorized to work in the United States on a full-time basis without employer sponsorship to commence employment.
Nice To Haves
- 0–2 years of customer service and needs-based banking sales experience.
- Associate’s degree and/or bachelor’s degree.
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Responsibilities
- Respond to customers’ needs accurately and in a timely manner, using available resources and tools.
- Evaluate customers’ needs and offer appropriate financial products and services through needs-based conversations to build and deepen relationships.
- Perform routine teller transactions, including deposits, withdrawals, check cashing, loan payments, and other transactions.
- Achieve or exceed individual and team goals in sales, service, and operations.
- Comply with federal and state regulations and bank policies and procedures, and meet or exceed branch audit and operations evaluation requirements.
- Adapt scheduling to business needs and support banking centers throughout a region.
- Build strong relationships with supported banking center teams and collaborative partnerships with business lines.
Benefits
- Competitive rewards package.
- Benefits designed to support employees, their families, and their well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
